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The Ice Cream & Cookie Co review

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The Ice Cream & Cookie Co review

Excellent 4.5/5 All reviews
83 reviews in total
Most favourite dish: Ice Cream

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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4.0 /5
(Verified Purchase)
Reviewed on 4th Dec 2021
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Value
Reviewed on 4th Dec 2021 Verified Purchase
Overall was okay. Ice cream flavour was okay, had thought it'll be more refined than mass market brands.
Full Menu
First time ordering from merchant: Yes
Will recommend this merchant: Probably
5.0 /5
(Verified Purchase)
Reviewed on 5th Nov 2021
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Value
  • just felt like eating
  • Bedok North Avenue 4
  • 3rd Nov 2021
Reviewed on 5th Nov 2021 Verified Purchase
Ice cream cookie sandwich tasted great and packaging is really cute too! perfect as a gift or a treat ... More <3

Service is also really good, i was constantly updated via sms on the delivery.
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Full Menu
First time ordering from merchant: Yes
Will recommend this merchant: Yes
Customer Service - The Ice Cream & Cookie Co. from The Ice Cream & Cookie Co responded to this review
Responded on 10th Nov 2021 11:16 AM
Thank you so much for taking the time to send this! Everyone here at The Ice Cream & Cookie Co loves to know that our customers enjoy what we do. We're glad that you loved our creation, service and experience.
5.0 /5
(Verified Purchase)
Reviewed on 27th Sep 2021
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Value
  • Just felt like eating
  • Bedok North
  • 25th Sep 2021
Reviewed on 27th Sep 2021 Verified Purchase
My family and mine's favourite after-meal dessert. We like that it's so easy to store and eat. Will definitely be ordering again!
Full Menu
Favourite dish: Strawberries & Cream
First time ordering from merchant: No
Will recommend this merchant: Yes
Customer Service - The Ice Cream & Cookie Co. from The Ice Cream & Cookie Co responded to this review
Responded on 29th Sep 2021 11:20 AM
Thank you so much, we really appreciate hearing from you. We look forward to serving you soon.
4.0 /5
(Verified Purchase)
Reviewed on 7th Sep 2021
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Reviewed on 7th Sep 2021 Verified Purchase
First time try from this baker. Ordered months in advance due to foodline points expiry dates. Glad that baker didn’t forget my order and also accommodated to my change of delivery date (3 days in advance notice). Good experience
Full Menu
First time ordering from merchant: Yes
Will recommend this merchant: Yes
Customer Service - The Ice Cream & Cookie Co. from The Ice Cream & Cookie Co responded to this review
Responded on 8th Sep 2021 10:53 AM
Dear Melissa,

Thank you so much for sharing your experience with us. Your review reaffirms the hard work we put in everyday.
We look forward to serving you again soon. Thank you.
5.0 /5
(Verified Purchase)
Reviewed on 7th Jun 2021
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Reviewed on 7th Jun 2021 Verified Purchase
Nice design and favour. Kids and adult all like it. Will sure order from this seller as their cakes are nice
Full Menu
First time ordering from merchant: No
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 9th Jun 2021
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Reviewed on 9th Jun 2021 Verified Purchase
The ice-cream cake was packed with dry ice in an ice bag, so it was good. Did not really have a good experience when i called up to request for candles 1 day prior to delivery. Otherwise, ice cream cake itself is good, tasted like rocher in an ... More ice-cream form!
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Ice Cream Cakes Menu
First time ordering from merchant: Yes
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 14th Feb 2021
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Value
Ok
Reviewed on 14th Feb 2021 Verified Purchase
Ordered for my MIL bday, received great review that cake was nice and not too sweet.. .. shall be trying more flavour from this shop the next time.
Full Menu
First time ordering from merchant: Yes
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 31st Jan 2021
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Reviewed on 31st Jan 2021 Verified Purchase
Delivery service is inflexible. Nobody was at home when the delivery is here. Need to pay extra $8 for the redelivery fee.
Full Menu
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
4.0 /5
(Verified Purchase)
Reviewed on 20th Dec 2020
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Reviewed on 20th Dec 2020 Verified Purchase
Earl grey gelato was rich with earl grey scent. Exotic flavours. Delivery fee of $8 is expensive on food line but cheaper on merchant’s own website.
Ice Cream Sandwiches Pints Menu
Favourite dish: Earl grey gelato
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
5.0 /5
(Verified Purchase)
Reviewed on 3rd Oct 2020
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Reviewed on 3rd Oct 2020 Verified Purchase
Fast and friendly delivery man. Delivered with pre-alert sms. Excellent packaging with 3 blocks of dry ice in a thermal bag for my ice cream cake.
Full Menu
First time ordering from merchant: Yes
Will recommend this merchant: Yes

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