Pines Food Delight review

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Client	Event
Corporate	Full buffet for 450 guests on
Corporate	Bento for 195 guests on 11 Dec 2024
Corporate	Bento for 30 guests on 29 Nov 2024

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3.0 /5 (Verified Purchase) Reviewed on 10th Feb 2017 More: Food Service Value KY Mr Kong Yen Teck Corporate/Company Event Kent Ridge 7th Feb 2017 30 Pax

Will not consider this caterer again Reviewed on 10th Feb 2017 Verified Purchase One of the worst nightmare with caterer is they arrived late, and this is what happened exactly at our CNY lunch. The delivery men arrived late for the event and did not even bother to apologize. On top of that, the tangerine sparking juice was ... More being changed to fruit punch (although the label still shows tangerine sparking juice). Won't consider using this unreliable caterer again. Show less 金鸡报喜 SPRING PROSPERITY First time ordering from merchant: Yes Will recommend this merchant: No

3.0 /5 (Verified Purchase) Reviewed on 6th Feb 2017 More: Food Service Value ML Mr Melvin Lim Friends/Family Event Dawson Road 4th Feb 2017 30 Pax

Terrible caterer. Late plus forgot 1 dish Reviewed on 6th Feb 2017 Verified Purchase Terrible caterer and horrible experience. Buffet was supposed to be set up and ready to consume by 6.30 pm but was delivered late and only ready around 7.30 pm. As a host it was a real embrassment to keep all my guests hungry especially children. ... More But that's not the worst. One of the dish - mee siam, wasn't delivered at all and the delivery guy told me "their boss" was on the way delivering it and will reach in 5 mins. In the end the mee siam only reached near 9 pm when all my guests were about to leave. And it wasn't "the boss" who delivered it but the same delivery guy who had to went back to pick it up (which causes further delay). Unsurprisingly this dish was almost untouched and most of it ended up in the trash bag. For all these service lapses they were unapologetic and have the audacity to collect full payment from me. Show less Standard Menu: $17.00 Favourite dish: Mango Fruit Punch First time ordering from merchant: Yes Will recommend this merchant: No

5.0 /5 (Verified Purchase) Reviewed on 30th Dec 2016 More: Food Service Value HC Mr Ho Chee Guan Corporate/Company Event 29th Dec 2016 33 Pax

Ok but not value for money Reviewed on 30th Dec 2016 Verified Purchase Food and service are generally good enough except the log cake which is sub-standard based on feedback. Fusilli pasta is not enough so everyone limited to ... More <1/4 of plate. Show less Santa's Gift First time ordering from merchant: Yes Will recommend this merchant: Not too sure

4.0 /5 (Verified Purchase) Reviewed on 19th Sep 2016 More: Food Service Value CW Mr CHEN WEIQI Baby Full Month Punggol Field 17th Sep 2016 35 Pax

Nice food! Reviewed on 19th Sep 2016 Verified Purchase The food is nice! guest commented that the laska and curry is nice too! Standard Menu: $17.00 First time ordering from merchant: No Will recommend this merchant: Yes

4.0 /5 (Verified Purchase) Reviewed on 1st Jan 2016 More: Food Service Value A Ms Annie House Warming Dawson Road 1st Jan 2016 40 Pax

Cold food 'cos delivery was earlier than my requested time Reviewed on 1st Jan 2016 Verified Purchase The caterer indicated 11.00am in their internal invoice (written by hand and without my knowledge) and had the food set up by about 10.45am which was too early, because my order confirmation was for 11.30am. Because of that and partly because of the ... More wind at the venue, the food was cold by about 12pm (when majority of the guests arrived) though there were 2 burners for each dish (claimed to last 3 hours but they didn't). I believe the food would have tasted much better if they were warm, especially for the Nonya laksa. Show less Standard Menu: $17.00 Favourite dish: Curry Chicken First time ordering from merchant: Yes Will recommend this merchant: Probably

4.0 /5 (Verified Purchase) Reviewed on 13th Dec 2017 More: Food Service Value LL Ms Lily Leow Corporate/Company Event Gateway Drive 31st Dec 2015 60 Pax

Good and reliable caterer. Reviewed on 13th Dec 2017 Verified Purchase Good and reliable caterer. Joyeux Noel First time ordering from merchant: Yes Will recommend this merchant: Yes

3.0 /5 (Verified Purchase) Reviewed on 28th Dec 2015 More: Food Service Value TT Ms Tan Tze Yee Christmas Punggol Drive 27th Dec 2015

Would not order again. Poor service and food Reviewed on 28th Dec 2015 Verified Purchase Buffet timing is 5.30pm and it came at 6. This is reasonable but someone should have at least contacted me to inform. No one is reachable at the office or mobile line. Bad service. Food is cold. Portion is not enough.I ended up having to buy more ... More food from the coffeeshop. No forks or spoons are provided. One guest have a serious tummy ache during the party, unsure whether it is caused by the food or not though. Show less Christmas Party Pack (with Whole Turkey) First time ordering from merchant: Yes Will recommend this merchant: No

4.0 /5 (Verified Purchase) Reviewed on 29th Dec 2015 More: Food Service Value Ms Tay Yuan Yi Friends/Family Gathering Circuit Road 25th Dec 2015

Quantity too little Reviewed on 29th Dec 2015 Verified Purchase The food is pretty good but the quantity is way too little, especially the spaghetti. Christmas Party Pack (with Whole Turkey) First time ordering from merchant: Yes Will recommend this merchant: Probably

5.0 /5 (Verified Purchase) Reviewed on 24th Dec 2015 More: Food Service Value O Ms Ong 2 Loyang Way 4 24th Dec 2015

Excellence customer service but food can be improvement Reviewed on 24th Dec 2015 Verified Purchase The food was cold. Chicken ham platter - nice Roasted whole turkey - average Fish Fillet - average Sauteed vegetable - turns sour Seafood lollipop - nice Chipolata sausage - nice Nutty butter rice - dry, tasteless (portion was too little ... More for 10 pax) Choco Yule log cake - nice (too small for 10 pax) Show less Christmas Party Pack (with Whole Turkey) Favourite dish: Seafood lollipop with lemongrass First time ordering from merchant: Yes Will recommend this merchant: Not too sure

3.0 /5 (Verified Purchase) Reviewed on 24th Dec 2015 More: Food Service Value Mdm Clarissa Chen Friends/Family Gathering 23rd Dec 2015 15 Pax

My first and last time Reviewed on 24th Dec 2015 Verified Purchase Extremely disappointed and unlikely to order again. 1) When first ordered thru Foodline- an email will be sent to us to say it will be confirmed only upon caterer contacting us. I have ordered from other caterers before and this was always the ... More case. For theirs, i waited and no one called till i had to call to check on my order. Already bad first impression. 2) No proper checking before sending me confirmation email. Mine was clearly self collection and then they still charged me delivery fee. Second bad impression. 3) I asked for microwavable container as i heard they only give in aluminium foil. She said would provide me one or two just in case i need to reheat food. On that day, no Microwavable plastic container provided. 4) Imagine u choose self collection and reached there promptly and they tell u sorry one item - Swiss Roll did not arrive yet as it was from elseswhere. They shld have managed and ensured it wld arrive isnt it? Then in the end say will deliver to our house by 6.30pm. My party was 6pm and they only brought the swiss roll just before 7pm. Not professional to me. Worse was swiss roll was too dry and cut thickly. 5) Ordered for 15 pax and the portions of rice and fish all too small. Fish was too salty and exactly 15pc. So much so i had to quickly cook some white rice for buffer. 6) All the food was cold and in terms of colour wise (chix and fish esp was cooked a while ago that the sauce look like it dried up. Colours hence dun look appetizing when we plated the dishes My first and last time. Show less Christmas Mini Buffet Favourite dish: None First time ordering from merchant: Yes Will recommend this merchant: No

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