🎄 Santa Claus is coming to town! Book your Christmas menus now to avoid disappointment! 🎄

Top

CART

Click to complete your purchase(s) :

You have not added anything yet! Add your favourite items now
Close Cart

Item(s) added to cart

View/ Checkout

"VERY BAD & UNACCEPTABLE SERVICE"

Review of ECreative Catering Pte Ltd by Mr Randy Lim

Get cash rewards and win $388 this month by ordering from ECreative Catering Pte Ltd through FoodLine.sg here.

Search from over 4,000 catering menus


Confirm Confirm Confirm
Catering
Tingkat
Restaurant
No price mark-up
Cheapest island wide delivery $2.90 to $9.90
Pre-order up to 28 days ahead
Best Tingkat & Daily Meal Promotions from $3 /pax
Biggest Tingkat Portal with 26 merchants
121,000+ Real Reviews
Best Cake Promotions in Singapore
Biggest Cakes Portal with 5,084 cakes
121,000+ Real Reviews

Latest Reviews

5 of 5 Xin Yi Pin Catering Pte Ltd
25 guests
21st Birthday
"Prompt service, great tasting food"
5 of 5 FoodLine Gift Vouchers
Baby Full Month
"Received E-vouchers immediately after buying from the websit"
5 of 5 AnnaBella Patisserie
House Warming
Hayley 8 hrs ago
"Friendly seller, provides alternative and good servicee"
See 121,304 catering reviews

Latest Request for Quotations

Client Event
Corporate Mini xmas buffet for 20 guests on 06 Dec 2024
Corporate Mini xmas buffet for 14 guests on 20 Dec 2024
Corporate High tea full buffet for 80 guests on 05 Jan 2025
3.0 /5
(Verified Purchase)
Reviewed on 24th Jan 2017
More:
Food
Service
Value
  • Mr Randy Lim
  • Baby Full Month
  • Yishun Industrial Street 1
  • 22nd Jan 2017
  • 30 Pax
Reviewed on 24th Jan 2017 Verified Purchase
The service is very bad. When i first make a booking, i did received a call from the caterer a few days later for confirmation.

Thereafter, i make some changes to increase from quantity from 30 pax to 42 pax. I have drop them an email but did not ... More receive any response from them after few days. I called them up and they said to wait for phone call from them to confirm the revised order. I waited another 1 or 2 days,and still no news at all. I call them up again to reconfirm my booking is for 42 pax and they finally confirm via phone and email.

On the event day, The delivery came late at 1145am. My event start at 12 noon. The worst part is they were suppose to come for collection at 4pm, and they ended up coming at 845pm. They are 5 hour late and We have to stay till so late just to wait for them to come for collection.

This is totally unacceptable and very bad service.
There is also no point of contact for the deliveryman. we are unable to contact anyone.

During collection of the trays, the delivery guy clear the remaining food by throwing them directly into the bin. He did not throw them in a bag first before throwing into the bin.

It has cause much inconvenience to us. Furthermore, the potato for the curry chicken is not well cooked.
Show less
Baby 1st Month Buffet A + Joyous Peak
provided by ECreative Catering Pte Ltd
First time ordering from merchant: Yes
Will recommend this merchant: No

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

FoodLine rating: Must Try!
Customer rating: 4.5/ 5 Last 6 months
Most favourite dish: Curry Chicken
3012 reviews in total by past customers
A customer just ordered for 30 pax for 21st Dec, 11:30AM
Home
Promos
6
Contact Us
Account
FoodLine 100% Satisfaction Guarantee!
WhatsApp us