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FAQs for Customers Buying Behalf of Organisations and Government agencies

FAQs for Customers Buying Behalf of Organisations and Government agencies

  1. Before ordering on FoodLine for organisation
  2. Cash reward for buying on behalf of organisation
  3. Customers buying on behalf of Government agencies
  4. Examples of organisations which have ordered their catering via FoodLine.sg
Before ordering on FoodLine for organisation
  1. Can I order from Foodline.sg if I am buying on behalf of my organisation?
    Yes, many other private and public organisations have done so. Foodline is a caterer's review site, and the cash reward is passed to you as an incentive for helping us to build our reviews.
  2. How do I make payment for my order?
    Your organisation can pay the caterer directly as how it normally does.
  3. Which organisations have ordered catering services using FoodLine.sg?
    We have orders from MNCs, Government Agencies, SMEs and other various organisations. Some of our past customers includes CitiBank, MAS, DBS, DHL, HSBC, SGH, NTU and many more. Refer below for more examples.
Cash reward for buying on behalf of organisation
  1. Can I still receive the cash reward if I order on behalf of my organisation?
    Yes. After you have reviewed the caterer, the cash reward will be credited into the bank account that you specified.
  2. Is the FoodLine cash reward indicated in the invoice?
    The cash reward is not indicated in the caterer's invoice since it is FoodLine's initiative.
  3. How and when do I receive the cash reward?
    It is the same process as how you would receive the cash reward if you had ordered for your own catering. Refer to Cash Reward page for more information.
  4. Is there an option for the cash reward to be returned in a cheque?
    Yes, if you wish, please write in to us after you have submitted the invoice. Do note that, as this is a more manual process, the cheque could take up to 2 weeks to reach you. Also, there would be a $5 administrative fee.
  5. If I am a 3rd party organizing the catering function for my client, will I be entitled to the cash reward?
    Yes. As long as you have the Foodline order code, you will be entitled to the cash reward.
Customers buying on behalf of Government agencies
If there are no caterers on GeBiz or your existing agency catering contracts that fit your requirements, you may place an order through FoodLine for one of our caterers
Select the catering menus that you like and place your order through FoodLine.sg ordering form. Caterer will contact you on the day itself, unless it is a non-working day. Caterer will invoice your agency through any of the following pre-agreed methods: Caterer e-invoices your agency via vendors@gov Caterer passes hardcopy invoice to officer for the officer to pass to agency's Finance to process payment Officer can pay first and claim later via Pac@Gov. When you have the invoice, take a photo of it using your phone* and post a review of the catering event on FoodLine. Cash reward will be given for every successful review.
Examples of organisations and Government agencies which have ordered their catering via FoodLine.sg

Government Agencies:

  • Ministry of Finance
  • Ministry of Foreign Affairs
  • Ministry of Education
  • Monetary Authority of Singapore
  • Health Promotion Board
  • Public Utilities Board
  • Toa Payoh Public Library
  • MINDEF Camps
  • Safra Toa Payoh
  • Safra Jurong

Schools:

  • National University of Singapore
  • Nanyang Technological University
  • Singapore Management University
  • Singapore Polytechnic
  • Temasek Polytechnic
  • Ngee Ann Polytechnic
  • School of the Arts Singapore
  • LASALLE College of the Arts
  • Nanyang Girls
  • Anglo Chinese School (Independent)
  • St Margaret's Primary
  • Xishan Primary School

Hospitals:

  • Gleneagles Hospital
  • Singapore General Hospital
  • KK Women's and Children's Hospital
  • Tan Tock Seng Hospita
  • National Cancer Centre
  • Changi General Hospital
  • National Cancer Centre
  • National University Hospital

Private Sector:

  • Development Bank of Singapore (DBS)
  • Overseas Chinese Banking Corporation (OCBC)
  • CitiBank
  • HSBC
  • Bank Julius Baer & Co
  • Mizuho Corporate Bank
  • Maybank
  • DHL
  • Natsteel
  • Yahoo! Southeast Asia
  • KPMG
  • Emerson Process Management Asia Pacific
  • NTUC FairPrice
  • Schneider Electric (SEA) Pte Ltd

Special Functions:

  • Fort Canning Park Raffles
  • Queenstown Chinese Methodist Church
  • Christ The King Church
  • Church of St. Mary of the Angels
  • His Glorious Church
  • St Ignatius Church
  • Heart of God Church
  • Sultan Mosque Auditorium
Last and certainly not least, email us at sales@foodline.my if you have further questions.
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