FAQs for Customers Buying Behalf of Organisations and Government agencies

FAQs for Customers Buying Behalf of Organisations and Government agencies

1. Before ordering on FoodLine for organisation
2. Cash reward for buying on behalf of organisation
3. Customers buying on behalf of Government agencies
4. Examples of organisations which have ordered their catering via FoodLine.sg

1. Can I order from Foodline.sg if I am buying on behalf of my organisation?
   Yes, many other private and public organisations have done so. Foodline is a caterer's review site, and the cash reward is passed to you as an incentive for helping us to build our reviews.
2. How do I make payment for my order?
   Your organisation can pay the caterer directly as how it normally does.
3. Which organisations have ordered catering services using FoodLine.sg?
   We have orders from MNCs, Government Agencies, SMEs and other various organisations. Some of our past customers includes CitiBank, MAS, DBS, DHL, HSBC, SGH, NTU and many more. Refer below for more examples.

1. Can I still receive the cash reward if I order on behalf of my organisation?
   Yes. After you have reviewed the caterer, the cash reward will be credited into the bank account that you specified.
2. Is the FoodLine cash reward indicated in the invoice?
   The cash reward is not indicated in the caterer's invoice since it is FoodLine's initiative.
3. How and when do I receive the cash reward?
   It is the same process as how you would receive the cash reward if you had ordered for your own catering. Refer to Cash Reward page for more information.
4. Is there an option for the cash reward to be returned in a cheque?
   Yes, if you wish, please write in to us after you have submitted the invoice. Do note that, as this is a more manual process, the cheque could take up to 2 weeks to reach you. Also, there would be a $5 administrative fee.
5. If I am a 3rd party organizing the catering function for my client, will I be entitled to the cash reward?
   Yes. As long as you have the Foodline order code, you will be entitled to the cash reward.