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Bob the Baker Boy review

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Bob the Baker Boy review

Exceptional 4.6/5 Last 6 months
27 reviews in total
Most favourite dish: Cake

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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5.0 /5
(Verified Purchase)
Reviewed 3 days ago
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Value
Reviewed 3 days ago Verified Purchase
Returned as a customer to try a different flavour. If you like pistachio, can give it a try!
Cakes Menu
First time ordering from merchant: No
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 1st Jan 2025
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Reviewed on 1st Jan 2025 Verified Purchase
Cake arrived in good condition! Very yummy and parents loved the cake too as its not too sweet. Will order again next time!
Cakes Menu
First time ordering from merchant: No
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 23rd Dec 2024
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Value
  • Lunch
  • 23rd Dec 2024
Reviewed on 23rd Dec 2024 Verified Purchase
Very cute mini brownie cake but i think i misunderstood the catalogue. The mini cake cannot possibly feed 8 to 15 persons. Everyone thought it was very pretty and cute but may not be value money.
Christmas Cakes
Favourite dish: Brownie
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
5.0 /5
(Verified Purchase)
Reviewed on 23rd Dec 2024
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Value
  • Festive Celebration
  • Wilby Road
  • 22nd Dec 2024
Reviewed on 23rd Dec 2024 Verified Purchase
Party at my relative place. Brownie cake was amazing good. Chocolate log cake was just normal taste. Delivery was good. Packaging was presentable toom great message on the box!
Christmas Cakes
Favourite dish: Brownie cake
First time ordering from merchant: Yes
Will recommend this merchant: Yes
1.0 /5
(Verified Purchase)
Reviewed on 21st Dec 2024
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Value
  • House Warming
  • Collect From Merchant At Pandan Loop
  • 20th Dec 2024
Reviewed on 21st Dec 2024 Verified Purchase
Ordered and indicated self-collection at 9pm. Arrived at the location at 9pm but realized an access card is required to access the lift area to the shop. Tried texting and calling via calls and WhatsApp but couldn’t reach them at all. Googled and ... More found another number, but that didn’t work either. Even tried leaving a message on Instagram. We drove around the area trying to find another entrance, but all required an access card. Decided to just wait at the car exit area until 10pm since we indicated cake collection time from 9-10pm. Finally, after waiting for 44 minutes, we saw someone exiting the building. We stopped her, and luckily she was from the bakery. Finally, someone passed us the cake after waiting for so long. Reached home, opened the cake, and was shocked to see how small it was. The order description stated it serves 8-15 people, which felt misleading.

Overall, the experience was extremely frustrating and disappointing. The lack of clear instructions on how to access the shop and the inability to reach anyone for help were unacceptable. The size of the cake was a major letdown and did not match the description provided. The cake was about the size of my husband’s palm. We felt both inconvenienced and deceived. We hope the bakery will address these issues to prevent other customers from going through the same ordeal.
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Christmas Cakes
First time ordering from merchant: Yes
Will recommend this merchant: No
Bob The Baker Boy Pte Ltd from Bob the Baker Boy responded to this review
Responded on 25th Dec 2024 01:28 PM
Hi Shuting, we deeply apologise for your experience. Your frustration is definitely not the kind of feeling we wish for our customers to have and we hope to be able to make it right with you.

Our team has reached out to you over WhatsApp. We hope ... More to hear from you soon.
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5.0 /5
(Verified Purchase)
Reviewed on 23rd Nov 2024
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Reviewed on 23rd Nov 2024 Verified Purchase
The printing is great! I'm very satisfied, like it luv luv luv. The cake shop's staff was patient in answering my questions and help with my requirement, luv~
The cake sponge not too sweet, and the size of the cake is just too nice for 3 person.
Corporate Gift Cakes
First time ordering from merchant: Yes
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 20th Sep 2024
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Value
Reviewed on 20th Sep 2024 Verified Purchase
Good packing service. Comes with candle and knife. With such small cake, a short message still possible! Chose flexi delivery and received it before noon. Thumbs up
Cakes Menu
First time ordering from merchant: Yes
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 4th Aug 2024
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Value
  • Friends/Family Event
  • Collect From Merchant At Pandan Loop
  • 4th Aug 2024
Reviewed on 4th Aug 2024 Verified Purchase
Party pack is beautifully packed and is presentable as a gift. However, the size of each item is much smaller than expected.
Cakes Menu
First time ordering from merchant: Yes
Will recommend this merchant: Probably
5.0 /5
(Verified Purchase)
Reviewed on 2nd Aug 2024
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Food
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Value
  • Birthday
  • Hougang Avenue 1
  • 24th Jul 2024
Reviewed on 2nd Aug 2024 Verified Purchase
The photo printed cakes design are very cute. It's really yummy for the strawberry shortcake flavour. Soft & not too sweet.
Corporate Gift Cakes
First time ordering from merchant: Yes
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 4th Jun 2024
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Food
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Value
Reviewed on 4th Jun 2024 Verified Purchase
Order was delivered smoothly. Seller is very prompt, quick replies through Whatsapp to confirm order details. Cake quality is good and money pulling mechanism worked well. Great order, will definitely order again next time!
Cakes Menu
First time ordering from merchant: Yes
Will recommend this merchant: Yes

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