Brightaste Food Pte Ltd (Previously Shugar Gourmet). review

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Client	Event
Corporate	Full buffet setup for 200 guests on 30 Nov 2024
Corporate	Mini buffet refreshments for 40 guests on 03 Oct 2024
Corporate	Healthy bento for 29 guests on

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4.0 /5 (Verified Purchase) Reviewed on 10th Nov 2023 More: Food Service Value NS Ms Ng Sze Yue Phoebe Corporate/Company Event Woodlands 9th Nov 2023 40 Pax

Taste of the food was quite ok, but service to be improved Reviewed on 10th Nov 2023 Verified Purchase While the taste of the food was generally quite ok & well received and the disposable cutlery were just enough, there were a number of lapses in the services that fell below expectation. Arrival and Setup The arrival time was grossly late for ... More about 50 mins to nearly an hour, and by the time the set up was done, it was already around 25 mins past indicated event timing; claimed to be due to traffic jam. There was no Halal Certificate displayed; some of the guests had to ask and check whether the food is Halal. One of the tables set up was clearly slated/unbalanced, as a result, the food trays set up on the table were also clearly slated/unbalanced. While the staff assured that it was safe and the food will not topple over, it is potentially a hazard. Food & Serving Utensils Fried Cauliflower w Black Fungus & Shrimp: There was no shrimp in the Fried Cauliflower w Black Fungus & Shrimp dish, which is different from what is indicated & shown in the photo in the Foodline listing. Steamed Mini Soon Kueh w Sweet Sauce: There was no sweet sauce given at all. The food portions for the dishes were quite small too; some of the dishes had finished before all the attendees had taken the food. The serving utensils were not totally appropriate though; it was challenging to serve the vegetables with gravy with tongs. Collection and Clearing Up The collection & clearing up was about 30 mins later than what was agreed. As there was still a meeting going on in one of the rooms, I have requested for the staff to try to minimize the noise level, however the request was clearly not heeded/ignored; the staff continued to be quite rough with the food trays, causing a lot of noises. Furthermore, the staff was careless in the clearing up & pouring away of the leftover food, resulting in spillages of the gravy on the floor; the floor had just been cleaned up & mopped after the event ended, however the floor was dirtied by the staff's careless & irresponsible actions. Even though the other staff offered to wipe away the spillage briefly with tissue, the floor was still dirty and required another round of cleaning to clean away the grease. Caterer apologized and offered a voucher as a token of apology after I emailed to give feedback & complain about the catering. Show less Supreme Asian Buffet Package 10+1 Courses @ $16.5+ First time ordering from merchant: Yes Will recommend this merchant: Not too sure

5.0 /5 (Verified Purchase) Reviewed on 15th Nov 2023 More: Food Service Value Ms Maera Zeus Corporate/Company Event Marina Boulevard 9th Nov 2023 30 Pax

Great Caterer! Reviewed on 15th Nov 2023 Verified Purchase The food and presentation for me is great. All of the food to me is delicious. the breaded fish with tartar dip and chocolate eclair was the guest favourite. The crew is polite and fast response. The minus is they are 30 mins late when setting up ... More and clean up, and didn't give extra plate, if we order 30, then we will just receive 30. Overall, i would recommend this caterer. Show less Premium Asian Buffet Package 9+1 Courses @ $14+ Favourite dish: Breaded Fish and Chocolate Eclair First time ordering from merchant: Yes Will recommend this merchant: Yes

5.0 /5 (Verified Purchase) Reviewed on 5th Nov 2023 More: Food Service Value TY Ms Tan yi ju Birthday Lorong 6 Toa Payoh 5th Nov 2023 30 Pax

Good value, good taste Reviewed on 5th Nov 2023 Verified Purchase Food was tasty but unfortunately they could not remove the shell for the prawns. I should have asked for no chilli because it was used for the cereal prawn and bee hoon too. The napkins, plates and cutlery were just nice, so we brought along our own ... More extras just in case. Show less Premium Asian Buffet Package 9+1 Courses @ $14+ First time ordering from merchant: Yes Will recommend this merchant: Yes

5.0 /5 (Verified Purchase) Reviewed on 1st Nov 2023 More: Food Service Value Mr Fabian Kester 1st Birthday Havelock Road 28th Oct 2023 50 Pax

Super early delivery Reviewed on 1st Nov 2023 Verified Purchase Food was delivered about an hour earlier than my event's start time. So the food was cold towards the end of the evening. Drink was placed on the far edge of the table which for my venue layout, it is not very convenient for guests to reach. ... More Moreover, the dispenser for the drink was loose, so there was drink spillage and trouble to tap the drinks out. At the end of the evening, wanted to dabao some leftovers, but the caterer already packed everything without us knowing and my guests who wanted to dabao were left disappointed at the wasted food. Show less Premium Asian Buffet Package 9+1 Courses @ $14+ First time ordering from merchant: Yes Will recommend this merchant: Not too sure

4.0 /5 (Verified Purchase) Reviewed on 10th Nov 2023 More: Food Service Value Mr Ravindran Birthday Edgedale Plains 14th Oct 2023 40 Pax

Lunch Buffet Setup Reviewed on 10th Nov 2023 Verified Purchase Delivery was earlier than expected. The buffet setup was done fast and neatly. The food was good but could be better. The portion was more than enough. Premium Asian Buffet Package 9+1 Courses @ $14+ Favourite dish: Dessert (Longan) First time ordering from merchant: Yes Will recommend this merchant: Probably

4.0 /5 (Verified Purchase) Reviewed on 26th Sep 2023 More: Food Service Value Ms Yan Xia Baby Full Month Woodlands Street 83 23rd Sep 2023 60 Pax

Quite a bad experience with them Reviewed on 26th Sep 2023 Verified Purchase Food was OK, except that the prawn wasn't that fresh. And delivery timing was not acceptable as they was late for 2hrs. Premium Asian Buffet Package 9+1 Courses @ $14+ First time ordering from merchant: Yes Will recommend this merchant: Probably 00:09

4.0 /5 (Verified Purchase) Reviewed on 27th Sep 2023 More: Food Service Value Ms Cherilyn Birthday Sims Avenue 23rd Sep 2023 30 Pax

For gathering, price is not expensive Reviewed on 27th Sep 2023 Verified Purchase Delivery is on time, however for collection is delayed for few hours before collection back. Food is hot. The Breaded Fish with Tartar Dip is a bit dry and Fruit Punch drink is too sweet. Sambal prawns is highly recommended. Very nice. Cheng tng ... More is nice also. not too sweet Show less Premium Asian Buffet Package 9+1 Courses @ $14+ Favourite dish: Sambal Prawn foodline First time ordering from merchant: Yes Will recommend this merchant: Yes

5.0 /5 (Verified Purchase) Reviewed on 22nd Sep 2023 More: Food Service Value Ms Linda Sy Community Event Woodlands Street 83 16th Sep 2023

Value for money and good food. Reviewed on 22nd Sep 2023 Verified Purchase The food portion is good for all the menus. Most guests commented on Menu C for the Malay food was the best. The menu comes with a drink and 5 dishes, which is value for money. Would recommend to friends. Delivery was on time. The only ... More thing is the drink is not cold. Show less Supreme Bento $12.00+ Per Set Favourite dish: The Malay menu C First time ordering from merchant: Yes Will recommend this merchant: Yes

4.0 /5 (Verified Purchase) Reviewed on 5th Sep 2023 More: Food Service Value Insiya Topiwala 1st Birthday Lorong 6 Toa Payoh 3rd Sep 2023 30 Pax

Please inform us if any last minute changes to plan better Reviewed on 5th Sep 2023 Verified Purchase It was average. Food is usually the highlight and few things were a miss. I would go for the Eclairs instead n quantity was too little for the deserts. Drink was supposed to be fruit punch. They served the guava instead. Rice had a fishy taste ... More and Tahu was hard inedible Show less Premium Asian Buffet Package 9+1 Courses @ $14+ Favourite dish: Mongolian chicken First time ordering from merchant: Yes Will recommend this merchant: Not too sure 00:14

4.0 /5 (Verified Purchase) Reviewed on 9th Oct 2023 More: Food Service Value CF Mdm Cynthia 21st Birthday Pasir Ris Drive 3 2nd Sep 2023 60 Pax

Reconsider to order shelled prawns for such an occasion . Reviewed on 9th Oct 2023 Verified Purchase Food overall are good and nice . Scallop by pax is not enough as some guests might have taken more pc per pax . . Prawns with shell may not liked by all as it’s troublesome to peel . Premium Asian Buffet Package 9+1 Courses @ $14+ Favourite dish: Curry chicken First time ordering from merchant: Yes Will recommend this merchant: Probably

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