Empire Food Catering Pte Ltd review

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Client	Event
Corporate	High tea bento for 45 guests on 16 Dec 2024
Corporate	Bento for 250 guests on 13 Dec 2024
Corporate	Buffet for 112 guests on 13 Dec 2024

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4.0 /5 (Verified Purchase) Reviewed on 21st Oct 2020 More: Food Service Value Mr Spencer Pang Tingkat Lunch for 2 Wellington Circle 22nd Sep 2020 2 Pax

Dun know why 4 dishes was served with 3 dishes and one soup? Reviewed on 21st Oct 2020 Verified Purchase Overall okay only, still edible. Dun sure how difficult is it to give the menu on the first start date instead of their "first Monday"? Dun know why 4 dishes was served with 3 dishes and one soup? Dun understand why metal tingkat become plastic ... More container when it not even the last day? Show less Family Deluxe (Lunch)- 20 days First time ordering from merchant: Yes Will recommend this merchant: No

3.0 /5 (Verified Purchase) Reviewed on 23rd Oct 2020 More: Food Service Value TA Mr Tan Aaron 20 day tingkat Woodlands 21st Sep 2020 2 Pax

Food that was bad and stink for 30% of the time Reviewed on 23rd Oct 2020 Verified Purchase I tried the 20 day tingkat. OMG out of 20 days, my dinners was spoilt on 6 days. 2 soups were stinky, 3 vegs were sour, 1 boiled chicken stink the whole house upon opening. That is a failure rate of 30%. I always start my dinner around 6.30pm, well ... More within the time frame of best consumed by. Therefore the food being spoilt before the best consumed by is miserable failure of this caterer. Hope they look into the failure and improve on it. Show less Family Deluxe (Dinner)- 20 days Favourite dish: NA First time ordering from merchant: Yes Will recommend this merchant: No Empire Food Catering Pte Ltd from Empire Food Catering Pte Ltd responded to this review Responded on 30th Oct 2020 11:24 PM Greetings Mr. Tan, Thank you for your valuable feedback. We are deeply sorry for the unpleasant experience. Our chefs will review the dishes as mentioned above as we would like to ensure our food quality to serve our best. We would also seek ... More your understanding as we do not put any MSG and preservatives in our food, some of the dishes might undergo chemical reactions when there is a dramatic change in temperature. The operations team has pass on a reminder to the kitchen and delivery team to take careful note during the food delivery process. If you do have any additional information to assist us in our investigation and review process, please email us and our CSO will be following up. Our team truly appreciate your kind patience and we will strive to serve you better! Show less

4.0 /5 (Verified Purchase) Reviewed on 23rd Oct 2020 More: Food Service Value Ms Shelene Yeo Dinner Fernvale Link 21st Sep 2020 3 Pax

20 days dinner tingkat Reviewed on 23rd Oct 2020 Verified Purchase Food is average, quite a few times food will leak from the containers. Hotdog dishes are quite frequent. Family Deluxe (Dinner)- 20 days First time ordering from merchant: Yes Will recommend this merchant: No

4.0 /5 (Verified Purchase) Reviewed on 20th Oct 2020 More: Food Service Value Ms May Siu Dinner tingkat Upper Serangoon Crescent 15th Sep 2020 3 Pax

Reliable service, but food a bit oily Reviewed on 20th Oct 2020 Verified Purchase The food delivery is reliable, always prompt with no missing items. However, the food is a bit oily for our taste. Family Deluxe (Dinner)- 20 days First time ordering from merchant: Yes Will recommend this merchant: No

4.0 /5 (Verified Purchase) Reviewed on 13th Oct 2020 More: Food Service Value AG Mdm agnes gunn Tingkat Yishun 15th Sep 2020 1 Pax

Trial is good but not for long term! Reviewed on 13th Oct 2020 Verified Purchase First trial was great but subsequently when extended to 20 days...food was boring and oily...repeated items...almost whole week of greens fried with carrot juliens...not creative...disappointed...Chefs can do better with varieties and ensure colors ... More in dishes. Show less Family Deluxe (Dinner)- 20 days Favourite dish: Nothing specific First time ordering from merchant: Yes Will recommend this merchant: No

4.0 /5 (Verified Purchase) Reviewed on 24th Sep 2020 More: Food Service Value Ms Koh Su Zhen Dinner Marsiling Drive 14th Sep 2020 1 Pax

Taste ok but service a bit disappointed. Reviewed on 24th Sep 2020 Verified Purchase Food is ok, but service a bit disappointed. 1st day missed out the rice, 2nd day come after 7pm, after call only know kitchen delay for an hour so delivery late, after call food just come in 15 minutes. Average delivery around 6pm. Family Deluxe (Dinner) - 5 days Trial Favourite dish: Pork Rib King First time ordering from merchant: Yes Will recommend this merchant: Not too sure

4.0 /5 (Verified Purchase) Reviewed on 22nd Oct 2020 More: Food Service Value LEE HUI QI Tingkat Yishun Avenue 1 10th Sep 2020 2 Pax

Service is good. Reviewed on 22nd Oct 2020 Verified Purchase Service is good - customer service is helpful and delivery generally on time. Fishcake is served a lot. Otherwise food tastes ok. Family Deluxe (Dinner)- 20 days First time ordering from merchant: Yes Will recommend this merchant: Not too sure

4.0 /5 (Verified Purchase) Reviewed on 8th Oct 2020 More: Food Service Value Mr Edmund Lim Tingkat/ Daily Meals Tampines Street 32 7th Sep 2020 4 Pax

Generous food portion Reviewed on 8th Oct 2020 Verified Purchase Food portion is generous. Soup is abit too salty or sweet sometimes. Other than one day which had the food delivered around 7pm, other days were quite punctual on their delivery. Family Deluxe (Dinner)- 20 days First time ordering from merchant: Yes Will recommend this merchant: Probably

4.0 /5 (Verified Purchase) Reviewed on 5th Oct 2020 More: Food Service Value Mdm Agnes Cheong Lunch tingkat Yishun St 61 4th Sep 2020 2 Pax

Portion of meat dish was not enough Reviewed on 5th Oct 2020 Verified Purchase Food was delivered around 11am. The portion of the meat dish was pathetic on some days, only enough for 1 pax instead of the 2 pax which I've ordered. Then occasionally we got a chicken and a fish dish on the same day. The portion of food was ... More inconsistent, definitely not enough for big eaters. Show less Family Deluxe (Lunch)- 20 days First time ordering from merchant: Yes Will recommend this merchant: No

4.0 /5 (Verified Purchase) Reviewed on 4th Oct 2020 More: Food Service Value TK Mrs Tan Keng Leng Tingkat Yishun Ring Road 2nd Sep 2020 2 Pax

Good Service and Tasty Food. Reviewed on 4th Oct 2020 Verified Purchase The food in general is tasty. However, we find some of their dishes and soup a bit too salty and oily. Their service is good. Asian Delight - 20 days First time ordering from merchant: Yes Will recommend this merchant: Probably

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