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Empress Porridge review

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Empress Porridge review

Exceptional 4.8/5 Last 6 months
138 reviews in total
Most favourite dish: Soup

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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4.0 /5
(Verified Purchase)
Reviewed on 6th May 2022
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Food
Service
Value
Reviewed on 6th May 2022 Verified Purchase
Food is generally ok but seems to have more oil lately. Hope they can cut down on the oil. We appreciate the variety but food quality can certainly be improved given the premium pricing.
10 days Dinner Tingkat Package
First time ordering from merchant: No
Will recommend this merchant: Not too sure
4.0 /5
(Verified Purchase)
Reviewed on 20th Apr 2022
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Reviewed on 20th Apr 2022 Verified Purchase
We have been with Empress Porridge for over 2 months. We appreciate the food variety and the option to replace pork with other meats. However, we have noticed that portions for the mains and side dishes have been reduced. Soups such as pumpkin and ... More mushroom also tend to be overly starchy. Food delivery is consistent and hardly late.
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10 days Dinner Tingkat Package
First time ordering from merchant: No
Will recommend this merchant: Probably
5.0 /5
(Verified Purchase)
Reviewed on 12th Apr 2022
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Value
Reviewed on 12th Apr 2022 Verified Purchase
Though its slightly pricey but the food quality is good with variety. 2 pax portion is more than enough for 1 adult and 2 kid. Delivery guy always whatapp upon delivery.
8 days Dinner Tingkat Package (4 Days per Week)
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 12th Apr 2022
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Food
Service
Value
  • Tingkat/ Daily Meals
  • Shanghai Road
  • 21st Mar 2022
  • 2 Pax
Reviewed on 12th Apr 2022 Verified Purchase
Repeat order from this caterer. They provide very personalise services with constant whatsapp message to update on the week's menu and sometimes on the day itself to update on that day's dish. Love the kids meal.
8 days Dinner Tingkat Package (4 Days per Week)
First time ordering from merchant: No
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 11th Apr 2022
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Value
Reviewed on 11th Apr 2022 Verified Purchase
Repeat customer whose kid always looks forward to the complimentary once a week Kids Meal (need to trquest for it) and order for 2 Pax is sufficient for 2 adults and 1 child to eat
10 days Dinner Tingkat Package
First time ordering from merchant: No
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 5th Apr 2022
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Value
Reviewed on 5th Apr 2022 Verified Purchase
We have renewed the 10-day tingkat plan a few times. While we appreciate the food variety, we hope to see better fish on the menu. What we get are usually the frozen white fish type. There is also an increased use of processed foods such as fried ... More you tiao, fish paste roll, chicken sausage. Given the higher-than-normal prices charged, we hope the caterer will return to offering "premium tingkat dinners" using fresh ingredients.
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10 days Dinner Tingkat Package
Favourite dish: Soups
First time ordering from merchant: No
Will recommend this merchant: Probably
5.0 /5
(Verified Purchase)
Reviewed on 24th Mar 2022
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Value
Reviewed on 24th Mar 2022 Verified Purchase
Repeat customer who appreciates the once a week complimentary kids meal requested ans portions are good enough for 2 adults and 1 child.
10 days Dinner Tingkat Package
Favourite dish: Teochew porridge bento
First time ordering from merchant: No
Will recommend this merchant: Yes
Empress Porridge from Empress Porridge responded to this review
Responded on 31st Mar 2022 02:07 PM
Thank you Mdm Tan for your generous review. We look forward to serving you and your family weekly.
4.0 /5
(Verified Purchase)
Reviewed on 21st Mar 2022
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Food
Service
Value
  • Tingkat meals
  • Jurong East Avenue 1
  • 28th Feb 2022
  • 2 Pax
Reviewed on 21st Mar 2022 Verified Purchase
Not sure if it's good to have noodles on the menu as they do not keep well considering that delivery timings. Overall, food is still good although portions and quality seem reduced and not so worth the price tag anymore. While the emphasis on food ... More variety is appreciated, ordering via Foodline needs to be improved. Caterer takes a long time to accept order and needs to be reminded.
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10 days Dinner Tingkat Package
First time ordering from merchant: No
Will recommend this merchant: Probably
Empress Porridge from Empress Porridge responded to this review
Responded on 31st Mar 2022 02:13 PM
Hi Sandie, thank you for your comments and feedback. Over at Empress Porridge, we strive to do our best for our customers and we will look into streamlining our internal processes.
5.0 /5
(Verified Purchase)
Reviewed on 14th Mar 2022
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Service
Value
Reviewed on 14th Mar 2022 Verified Purchase
Repeat customer who appreciate the once a week complimentary Kids meal (upon request) and dinner portion for 2 is generous for 2 adults and 1 child to eat.
10 days Dinner Tingkat Package
Favourite dish: Kids Meal
First time ordering from merchant: No
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 4th Mar 2022
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Food
Service
Value
Reviewed on 4th Mar 2022 Verified Purchase
Overall food is tasty and of reasonable quality. No repeat dishes during the 10 days. We were so looking forward to the mini buddha jump over the wall. So disappointed that all the gravy leaked out of the container! See attached. No apology or offer ... More of replacement item next day from caterer. Billing and payment process can be improved.
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10 days Dinner Tingkat Package
First time ordering from merchant: Yes
Will recommend this merchant: Probably
Empress Porridge from Empress Porridge responded to this review
Responded on 4th Apr 2022 11:14 PM
Hi Sandie, thank you for your feedback. As always we strive to do our best for our customers and we offer our sincerest apologies for the spillage. We are constantly reviewing our internal processes and promise to do better.

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A customer just ordered for 40 pax for 25th Dec, 6:00PM
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