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Empress Porridge review

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Empress Porridge review

Exceptional 4.8/5 Last 6 months
138 reviews in total
Most favourite dish: Soup

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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5.0 /5
(Verified Purchase)
Reviewed on 12th Oct 2023
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Food
Service
Value
Reviewed on 12th Oct 2023 Verified Purchase
We enjoyed their wholesome soup that came with every meal .
All dishes were clearly freshly prepared and sent to us in individually sealed containers . The delivery is always timely and the food is still hot inside the thermal bag .
Our ... More compliments on the creative and interesting menu , easy for the addition of other home cooked dishes if so required .
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8 days Dinner Tingkat Package (4 Days per Week)
Favourite dish: The soup provided in every delivery is excellent
First time ordering from merchant: No
Will recommend this merchant: Yes
1.0 /5
(Verified Purchase)
Reviewed on 13th Sep 2023
More:
Food
Service
Value
  • home dinner
  • 28th Aug 2023
  • 2 Pax
Reviewed on 13th Sep 2023 Verified Purchase
Quantity, quality, and variety are all very disappointing. There were even twice when the dishes tasted funny. 3 out of 10 times no warmer bag.
10 days Dinner Tingkat Package
First time ordering from merchant: Yes
Will recommend this merchant: No
Empress Porridge from Empress Porridge responded to this review
Responded on 13th Sep 2023 12:52 PM
Hi Sissi, we note your feedback.

We have called you on 13 Sep 23 at 1249pm and tried to understand more on the issues you mentioned in your feedback but did not receive any inputs with regards to your feedback on quantity, quality and variety. ... More As mentioned during our call, plastic bags are provided to our customers who are ending their subscription and hence the last 3 days of your subscription, the food was not provided in thermal bags.

Nevertheless, we thank you for your feedback. Feel free to reach out to us should you wish to communicate.
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4.0 /5
(Verified Purchase)
Reviewed on 10th Sep 2023
More:
Food
Service
Value
Reviewed on 10th Sep 2023 Verified Purchase
The foods are different everyday however some of foods served don't really value for the money. The food usually turned cold when received.
8 days Dinner Tingkat Package (4 Days per Week)
First time ordering from merchant: No
Will recommend this merchant: Probably
5.0 /5
(Verified Purchase)
Reviewed on 3rd Sep 2023
More:
Food
Service
Value
Reviewed on 3rd Sep 2023 Verified Purchase
Everything is great. Food quality and presentation - excellent. Lots of variety and special touches from them that makes it feel worthwhile. Well-packaged and delivered. Delivery person is always cheerful and waits instead of leaving it at the door. ... More Price is not cheap, but after trying Tingkat catering for a while, it's hard to go back to others after this.
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10 days Dinner Tingkat Package
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 22nd Aug 2023
More:
Food
Service
Value
  • Tingkat/ Daily Meals
  • A Choa Chu Kang Avenue 5
  • 7th Aug 2023
  • 2 Pax
Reviewed on 22nd Aug 2023 Verified Purchase
The food was ok. The kid's meal was nice but only once a week. Hope the caterer can consider long term for kid's meal. The soup not so salty. Overall still a pleasant one.
10 days Dinner Tingkat Package
Favourite dish: Japanese curry, clams
First time ordering from merchant: Yes
Will recommend this merchant: Probably
5.0 /5
(Verified Purchase)
Reviewed on 31st Aug 2023
More:
Food
Service
Value
  • Daily dinner
  • 31st Jul 2023
  • 2 Pax
Reviewed on 31st Aug 2023 Verified Purchase
Food is good. Slightly on the pricier side though. Would be good if they can provide some offer for longer term orders
8 days Dinner Tingkat Package (4 Days per Week)
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 26th Jun 2023
More:
Food
Service
Value
  • Tingkat Dinner
  • Bishan St 13
  • 12th Jun 2023
  • 3 Pax
Reviewed on 26th Jun 2023 Verified Purchase
Food is ok. Given the premium price, i think the value is so so as the food are reasonably okay only.
10 days Dinner Tingkat Package
First time ordering from merchant: No
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 18th Jul 2023
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Food
Service
Value
Reviewed on 18th Jul 2023 Verified Purchase
Food portion is good. It does not repeat dishes often. Its good most of the time.
Food arrive warm. Ordered from them for many months..
However, the customer service not very responsive and prompt in replying. And not willing to explain further. ... More Its a one word reply kind. It gets annoying.
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8 days Dinner Tingkat Package (4 Days per Week)
Favourite dish: SOUP
First time ordering from merchant: No
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 6th Jun 2023
More:
Food
Service
Value
  • Dinner for weekday mon to thur
  • Anchorvale Crescent
  • 22nd May 2023
  • 2 Pax
Reviewed on 6th Jun 2023 Verified Purchase
I include once a week kid meal with was popular with my kid. The kid meal are well designed. Repeat order as my family like this caterer. Food are kept warm in the Thermal bag and they will update us the menu through what's app. Overall , it is ... More convenient. Could be better if they consider using environmental friendly disposable containers. Thanks.
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8 days Dinner Tingkat Package (4 Days per Week)
Favourite dish: Kid meal
First time ordering from merchant: No
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 8th Jun 2023
More:
Food
Service
Value
Reviewed on 8th Jun 2023 Verified Purchase
First time ordering and was surprised by the unique dishes. Though it’s a tad expensive for a family.
10 days Dinner Tingkat Package
First time ordering from merchant: Yes
Will recommend this merchant: Probably

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