Hock Hoe Heng Catering review

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Client	Event
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Corporate	Full buffet setup-xmas for 70 guests on 17 Dec 2024
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4.0 /5 (Verified Purchase) Reviewed on 17th May 2021 More: Food Service Value Ms Angie Lim tingkat A Buangkok Crescent 30th Mar 2021 2 Pax

Dinner tingkat Reviewed on 17th May 2021 Verified Purchase Overall i like the soup being well wrapped with cling wrap. different from other caterers. Soup could have a wider variety though. Tingkat Dinner 20 Days Meal Favourite dish: meat and well wrapped soup First time ordering from merchant: Yes Will recommend this merchant: Not too sure Thomas from Hock Hoe Heng Catering responded to this review Responded on 19th May 2021 01:42 PM Hi Ms Angie, thank you for the Positive review. We appreciate the feedback given and will work hand in hand with our team to provide more varieties of dishes for you and others in the future. Thank you for your support!

3.0 /5 (Verified Purchase) Reviewed on 7th May 2021 More: Food Service Value Mr TCHEE WEI HON Tingkat/ Daily Meals Yishun Ring Road 29th Mar 2021 3 Pax

Not so good compare to other catering. Reviewed on 7th May 2021 Verified Purchase Vegetables look yellowish and not crispy. It seem like the foods were pack while in hot condition. The container also seem melt. Tingkat Dinner 20 Days Meal Favourite dish: Curry chicken First time ordering from merchant: Yes Will recommend this merchant: Probably Thomas from Hock Hoe Heng Catering responded to this review Responded on 8th May 2021 02:59 PM Hi Mr Twee Wei Hoon, thank you very much to the feedback! Our food are packed immediately (accept fried items as the container will melt) once cooked to maintain the freshness of it and its also mandatory according to the Food Safety Requirements. ... More As foods needs to be serve within 4 hours of preparation. Microwaveable containers used are also of stated quality according to the rules and regulations given to us as food handlers. Therefore the uneven containers might be due to the stacking of items and not melting as its not expose to any direct sunlight in any given process. Our vegetables comes in fresh daily and reason that it might be not crispy or as fresh is due to it being packed and heated further from the evaporating heat of the food. Nonetheless we will keep a note and review on the quality of our food so as to better serve you and others in the future. We thank you very much for giving us a opportunity to serve you and also your feedback to make us a better caterer for everyone! Cheers! Show less

4.0 /5 (Verified Purchase) Reviewed on 25th Apr 2021 More: Food Service Value Mr Roy Tingkat dinner 23rd Mar 2021 2 Pax

Food was delicious. Not too oily or salty.  Deliver on time. Reviewed on 25th Apr 2021 Verified Purchase Food was delicious and tasty. Not too oily or salty. Deliver on time. Will order again. Thank you. Tingkat Dinner 20 Days Meal First time ordering from merchant: No Will recommend this merchant: Yes Thomas from Hock Hoe Heng Catering responded to this review Responded on 6th May 2021 03:49 PM Greetings Mr Roy, thank you for the awesome review. We will continue to work to improve to better serve all customers in the future. Cheers!!

4.0 /5 (Verified Purchase) Reviewed on 29th Mar 2021 More: Food Service Value Mr Lee Wee Kiat dinner 17th Mar 2021 1 Pax

Food is good, not oily, is nice for an lady. will order soon Reviewed on 29th Mar 2021 Verified Purchase Delivery time is ok, reach around 4 plus. food wise is ok. quantity is ok for my wife. will try again. Tingkat Dinner Meal 3 days period First time ordering from merchant: Yes Will recommend this merchant: Probably Thomas from Hock Hoe Heng Catering responded to this review Responded on 2nd Apr 2021 03:40 PM Hello Mr Lee, thank you for the good review! We will keep up to our standards if not improve to better serve our customers. Cheers!

4.0 /5 (Verified Purchase) Reviewed on 14th Feb 2021 More: Food Service Value Ms Serine Ng Friends/Family Event A Admiralty Drive 14th Feb 2021 1 Pax

Overpriced CNY set menu. Reviewed on 14th Feb 2021 Verified Purchase Food was delivered warm but the standard of the noodles was abysmal. After sales service was ok. Food was delivered in a food warmer. Standard of food should be improved for its value. Reunion Dinner Set B @ $298 (Prosperity Yu Sheng (w Abalone) 发财鱼生 (+鲍鱼)) Favourite dish: Yam Paste w Ginko Nuts foodline First time ordering from merchant: Yes Will recommend this merchant: No Thomas from Hock Hoe Heng Catering responded to this review Responded on 2nd Apr 2021 03:49 PM Hi Ms Serine Ng, thank you for the Feedback! We will work on our quality and quantity of our food and promise not to disappoint you the next time round. Nonetheless, we thank you for the review and feedback as it will help us to learn, improve and ... More get better so as to better serve everyone in the future! Cheers! Show less

4.0 /5 (Verified Purchase) Reviewed on 13th Feb 2021 More: Food Service Value Ms Lee Shi Min CNY Day 2 (Saturday) Yishun 13th Feb 2021 1 Pax

Food is edible but can be better. Reviewed on 13th Feb 2021 Verified Purchase After order completed on Foodline, caterer contacted me the next day. I requested for a Tax Invoice before I'll PayNow him. He agreed but action was done. Till the very day I called him again to confirm if my order will be sending to be tonight and ... More he guaranteed me on that (CNY Day 2). I paid COD. Abit doubtful at the start but thanks for delivery it. Food is very well packed and all the plates/bowls/dessert bowls/chopsticks/spoon/fork/soup spoon are provided. Overall i am happy. Show less Reunion Dinner Set A @ $$248 (Prosperity Yu Sheng (w Abalone) 发财鱼生 (+鲍鱼)) Favourite dish: Prawns & Herbal Chicken First time ordering from merchant: Yes Will recommend this merchant: Probably Thomas from Hock Hoe Heng Catering responded to this review Responded on 2nd Apr 2021 03:50 PM Hi Ms Lee. Thank you for the Feedback. We promise you to better work on our service and everything else so as to better serve you and all our customers! Thank you!

4.0 /5 (Verified Purchase) Reviewed on 2nd Mar 2021 More: Food Service Value Y Ms Eileen Chinese New Year Dinner Sengkang 12th Feb 2021 1 Pax

Overall experience still good. Delivery is on time. Reviewed on 2nd Mar 2021 Verified Purchase The delivery is on time. However the food portion is not much. Need to order other foods as well. The one pot dish not bad and the yam paste gingko nuts not so sweet. The noodles has a weird taste though. Reunion Dinner Set A @ $$248 (Prosperity Yu Sheng (w Abalone) 发财鱼生 (+鲍鱼)) Favourite dish: One pot dish & yam paste with gingko nuts First time ordering from merchant: Yes Will recommend this merchant: Not too sure Hock Hoe Heng Restaurant from Hock Hoe Heng Catering responded to this review Responded on 22nd Mar 2021 05:20 PM Hi Ms Eileen. Thank you for the feedback. We will work on the quality of the food and take note of the portion in order to improve so as to better serve all our customers in the future! Thank you!

3.0 /5 (Verified Purchase) Reviewed on 12th Feb 2021 More: Food Service Value LL Ms Linda Lee Friends/Family Event Yishun Street 22 12th Feb 2021 1 Pax

The food was cold, but taste is good Reviewed on 12th Feb 2021 Verified Purchase Did not provide serviette, packet drinks become 2 bottles of 1.5 L of coke. As stated free Red Packets but dont have. Acceptable the food arrived 20 mins late since it was festive season. CNY Party Set A @ $338.80/set (Prosperity Yu Sheng w Abalones) Favourite dish: Curry Chicken First time ordering from merchant: Yes Will recommend this merchant: Yes Hock Hoe Heng Restaurant from Hock Hoe Heng Catering responded to this review Responded on 22nd Mar 2021 05:15 PM Hi Ms Linda Lee, Thank you for the review/feedback! Perhaps you might have misunderstood the FREE drinks as packet drinks but nonetheless, we are very sorry for any inconvenience caused. Hope you are satisfied with the food and we promised you to ... More better improve on our end and serve you better in the future! :) Show less

5.0 /5 (Verified Purchase) Reviewed on 23rd Feb 2021 More: Food Service Value Ms Liu Weiting Friends/Family Event Bukit Batok East Avenue 4 12th Feb 2021 1 Pax

Yummy food, punctual delivery. Reviewed on 23rd Feb 2021 Verified Purchase The food are packed properly, taste is good. Delivery is on time and price is reasonable. Will be good if the portion is slightly bigger, especially for the vegetables. The set for 10 is only sufficient for 7 pax. Reunion Dinner Set A @ $$248 (Prosperity Yu Sheng (w Abalone) 发财鱼生 (+鲍鱼)) Favourite dish: Roasted Suckling pig First time ordering from merchant: Yes Will recommend this merchant: Probably Thomas from Hock Hoe Heng Catering responded to this review Responded on 2nd Apr 2021 03:43 PM Hi Ms Liu, thank you and we appreciate the feedback you have given. We will take note on the quantity of the food and promise to better serve you and all our customers in the future. Cheers!

4.0 /5 (Verified Purchase) Reviewed on 11th Feb 2021 More: Food Service Value Ms Angelian Tan Friends/Family Event Hougang Street 52 11th Feb 2021 1 Pax

Food were great but kind of small in portion Reviewed on 11th Feb 2021 Verified Purchase Food looks good but a little too small a portion for 10 pax. But food were good n delivery guy was friendly. Reunion Dinner Set A @ $$248 (Prosperity Yu Sheng (w Abalone) 发财鱼生 (+鲍鱼)) First time ordering from merchant: Yes Will recommend this merchant: Yes Thomas from Hock Hoe Heng Catering responded to this review Responded on 2nd Apr 2021 03:51 PM Dear Ms Angeline Tan, we note on the quantity of the food and promise to work on it. Nonetheless, we appreciate and thank you for the review and feedback as it will help us to improve and get better so as to better serve all our customers next time. ... More Thank you and Cheers! Show less

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