Hock Hoe Heng Catering review

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Client	Event
Corporate	High tea bento for 45 guests on 16 Dec 2024
Corporate	Bento for 250 guests on 13 Dec 2024
Corporate	Buffet for 112 guests on 13 Dec 2024

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5.0 /5 (Verified Purchase) Reviewed on 5th Aug 2024 More: Food Service Value George ang House Warming Tengah Garden Avenue 21st Jul 2024 16 Pax

Great food for small gathering Reviewed on 5th Aug 2024 Verified Purchase Great customer service from foodline and hock hoe heng restaurant to accept and amend my order despite short notice, slight disappointment for getting replaced by eclair but still great overall experience Get-Together Mini Buffet @$15.90/pax First time ordering from merchant: Yes Will recommend this merchant: Yes

5.0 /5 (Verified Purchase) Reviewed on 5th Jul 2024 More: Food Service Value RL Mrs Rachel Lim Friends/Family Event Bright Hill Drive Thomson 5th Jul 2024 15 Pax

Value for money Reviewed on 5th Jul 2024 Verified Purchase The food was delicious. Quantity was just right. Thank you for the complimentary desert. However, the food came 45 min earlier and so was not warm when the guests arrived. Get-Together Mini Buffet @$11.90/pax Favourite dish: Curry vegetable First time ordering from merchant: Yes Will recommend this merchant: Yes

5.0 /5 (Verified Purchase) Reviewed on 29th Jun 2024 More: Food Service Value Mr Ray Birthday Hougang Avenue 7 29th Jun 2024 30 Pax

Great vendor, no GST, good customer service, on time Reviewed on 29th Jun 2024 Verified Purchase Food was delivered 10mins before stipulated time. Great job! Hot when received. And also vendor able to facilitate dish change and requests to separate into 2 packaging. Kudos to vendor! Food taste was ok though, good for the price. Get-Together Mini Buffet @$11.90/pax First time ordering from merchant: Yes Will recommend this merchant: Probably

5.0 /5 (Verified Purchase) Reviewed on 25th Jun 2024 More: Food Service Value Leora Tay Corporate/Company Event Woodlands Height 25th Jun 2024 19 Pax

Good caterer Reviewed on 25th Jun 2024 Verified Purchase Absolutely impressed with their dish and service! The variety of dishes was fantastic, offering something delicious for every guest's taste. Quality of the food, portion and taste were great too. Get-Together Mini Buffet @$11.90/pax First time ordering from merchant: Yes Will recommend this merchant: Yes

3.0 /5 (Verified Purchase) Reviewed on 29th Jun 2024 More: Food Service Value L Vincent House Warming Upper Changi Road East 23rd Jun 2024 1 Pax

Could be better Reviewed on 29th Jun 2024 Verified Purchase Ordered lotus leaf fried rice but was told its out of stock. Food arrived late on function day. Paying $35 for delivery service was steep and was late! Causing anxiety and embarrassment to the host. Don't expect customer support to answer your call ... More or respond to you in a timely manner. Show less Happiness Delight (Serves 8-10pax) Favourite dish: Yam Paste w Ginko First time ordering from merchant: No Will recommend this merchant: Not too sure

5.0 /5 (Verified Purchase) Reviewed on 8th Jun 2024 More: Food Service Value L Mrs Liang Friends/Family Event Upper Changi Road East 22nd May 2024 1 Pax

Timely Arrival and food are well packed. Reviewed on 8th Jun 2024 Verified Purchase The food arrived promptly in a well-packed cooler bag. I particularly enjoyed the Yam Paste with Gingko Nuts—it struck a perfect balance of sweetness for my taste. My only gripe is the $35 charge for one-way delivery. Happiness Delight (Serves 8-10pax) Favourite dish: Yam Paste w Ginko First time ordering from merchant: Yes Will recommend this merchant: Yes

5.0 /5 (Verified Purchase) Reviewed on 21st May 2024 More: Food Service Value ET Ms Ellsie Friends/Family Event Dyson Road 18th May 2024 15 Pax

Portions of food and  customer service needs to be improved. Reviewed on 21st May 2024 Verified Purchase The food is generally good except that crispy prawn rolls was a tad salty and that some pieces of braised pork are quite tough. Also, the portions of the various dishes are small for 16 pax. Caterer should also improve on the cutlery provided. Get-Together Mini Buffet @$11.90/pax First time ordering from merchant: No Will recommend this merchant: Probably

4.0 /5 (Verified Purchase) Reviewed on 18th May 2024 More: Food Service Value Mr SHAWN GN Birthday 18th May 2024 15 Pax

Room for improvement for food, but good customer service Reviewed on 18th May 2024 Verified Purchase Caterer messaged that food would be delivered late which was good customer service, but the late delivery meant food was cold upon arrival. Food items were hit and misses, hopefully caterer will take feedback form improvement. Get-Together Mini Buffet @$11.90/pax Favourite dish: Chicken curry First time ordering from merchant: Yes Will recommend this merchant: Not too sure

5.0 /5 (Verified Purchase) Reviewed on 6th May 2024 More: Food Service Value Mr Tan Hock Keong Friends/Family Event Punggol Walk 5th May 2024 1 Pax

Fuss-free set meal for any occasion or cosy gathering. Reviewed on 6th May 2024 Verified Purchase The dishes tasted average but not too salty. Quantity was just nice for my group of 7 adults & 4 kids. Blossom Deluxe Delight (Serves 8-10pax) First time ordering from merchant: Yes Will recommend this merchant: Probably

1.0 /5 (Verified Purchase) Reviewed on 21st Apr 2024 More: Food Service Value A Mr ang wee cheok Baby Full Month Bedok North Avenue 4 21st Apr 2024 20 Pax

Will consider other caterer Reviewed on 21st Apr 2024 Verified Purchase Order the food for 2 straight days with different menus and was very disappointed with both days food portion.Both day also for 20pax.1st day forgot to take photo, however, 2nd day food portion seem to be bigger but please enlighten me,how is any of ... More the dish can feed 20 people.Food taste wise is still decent. Show less Get-Together Mini Buffet @$11.90/pax First time ordering from merchant: Yes Will recommend this merchant: No Thomas from Hock Hoe Heng Catering responded to this review Responded on 6th May 2024 04:09 PM Hi Mr Andy , Thank you for your review. Our kitchen follows a strict SOP for all our portioning all these while and your review came to us as a shock despite the photos showing food prepared for 20pax or so. Ensuring our customers receive ... More satisfying portions is of utmost importance to us, and it's disheartening to learn that we fell short of your expectations. We appreciate your feedback and take it seriously. We'll thoroughly review our portioning processes to ensure they align with our standard operating procedures and strive to deliver a better experience for you and all our customers in the future. If there's anything else we can do to make it right, please don't hesitate to reach out to us directly. Your satisfaction is our priority. Show less

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