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Le Xin Catering Group Pte Ltd review

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Tingkat
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Le Xin Catering Group Pte Ltd review

Exceptional 4.6/5 Last 6 months
1,207 reviews in total
Most favourite dish: Curry Chicken

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Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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1.0 /5
(Verified Purchase)
Reviewed on 1st Jun 2020
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Food
Service
Value
Reviewed on 1st Jun 2020 Verified Purchase
I have ordered for 2 pax tingkat dinner but the portion that I am getting is quite little and is only just merely enough for 1 pax. Often that I have to top up with other dishes or buy separately. Not recommended to order from this caterer.
Family Deluxe Dinner Tingkat - 20 Days
First time ordering from merchant: Yes
Will recommend this merchant: No
Le Xin Catering Group Pte Ltd from Le Xin Catering Group Pte Ltd responded to this review
Responded on 2nd Jun 2020 02:05 PM
Dear Mr. Kevin,

Thank you for your valuable feedback.

We are sorry for the unpleasant experince you had been through. Our Customer Service Officer will feedback to our Kitchen about the food quantity and they will look into this ... More matter.

We truly appreciate your feedback and we will strive to serve you better in future.

Best regards,
Le Xin Catering Group
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3.0 /5
(Verified Purchase)
Reviewed on 1st Jun 2020
More:
Food
Service
Value
  • Dinner tingkat delivery
  • Bukit Batok West Avenue 6
  • 20th Apr 2020
  • 2 Pax
Reviewed on 1st Jun 2020 Verified Purchase
This was my second time ordering as other caterers are full (first time was a few years ago with average food quality)
Most dishes are quite blend including braised dishes and soup; meat in soup not tender enough. Can improve with more ... More sauce/spices and gravy, and more varied cooking methods. Inconsistent use of lids or plastic sealing of opted microwavable containers; tend to leak or feel oily on the exterior regardless.
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Family Deluxe Dinner Tingkat - 20 Days
Favourite dish: Crispy fish steak with dark sauce
First time ordering from merchant: No
Will recommend this merchant: No
Le Xin Catering Group Pte Ltd from Le Xin Catering Group Pte Ltd responded to this review
Responded on 1st Jul 2020 11:50 AM
Dear Ms. Foo,

Thank you for your valuable feedback and support towards Le Xin Catering Group.

We would like to express our sincerest apologies on the unpleasant experience you have been through. As our company takes such food quality matters ... More very seriously, our kitchen has proceeded to review the dishes mentioned in your feedback.

We would also like to apologize for the change of using container lids for a short period due to the shortage of seals during COVID-19 period. We have used back our sealing method to avoid food spillage immediately when there are stocks for us to use.

As we strive to provide the best food for our customers, we have escalated your feedback and concerns to our chefs and kitchen staff to improve on our dishes. We apologise for any inconvenience caused and hope to continuously improve to serve you better.


Best Regards,
Le Xin Catering Grou
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3.0 /5
(Verified Purchase)
Reviewed on 3rd May 2020
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Food
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Value
Reviewed on 3rd May 2020 Verified Purchase
The food dishes is ok and can be improved. They have make a few times mistake in my order . Hopefully the next time I order will be in order.
Family Deluxe Lunch Tingkat - 10 Days
First time ordering from merchant: Yes
Will recommend this merchant: Probably
Le Xin Catering Group Pte Ltd from Le Xin Catering Group Pte Ltd responded to this review
Responded on 1st Jul 2020 11:54 AM
Dear Mrs. Cheryl Yeo,

Thank you for your valuable feedback.

We sincerely apologise for any inconvenience caused and we will make sure to improve on our service overall. We would truly appreciate it if you could let us know your feedback in ... More detail so we can pinpoint on the root of the problem.

We will strive to serve you better in future.

Best Regards,
Le Xin Catering Group
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4.0 /5
(Verified Purchase)
Reviewed on 20th May 2020
More:
Food
Service
Value
  • Family Dinner
  • 17th Apr 2020
  • 4 Pax
Reviewed on 20th May 2020 Verified Purchase
The food is pretty okay except for a few dishes like eggplant which is too oily. Food quantity wise is okay for 4 paxs. There is a few days within a week served with cabbage which might be abit bored.
Family Deluxe Dinner Tingkat - 20 Days
Favourite dish: The dark sauce chicken
First time ordering from merchant: Yes
Will recommend this merchant: Probably
3.0 /5
(Verified Purchase)
Reviewed on 24th Apr 2020
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Food
Service
Value
Reviewed on 24th Apr 2020 Verified Purchase
Food is nicely packed. However, taste can varies and not consistent. Delivery can be quite late due to current situation I assumed. Hard to get to support line. Maybe it's a temporary thing, but can't fully accept at this level.
Family Deluxe Lunch Tingkat - 5 Days Trial
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
5.0 /5
(Verified Purchase)
Reviewed on 19th May 2020
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Food
Service
Value
Reviewed on 19th May 2020 Verified Purchase
The food as usual, is on point, especially the soup, which felt absolutely like home-cooked long double boiled type.
Family Deluxe Lunch Tingkat - 20 Days
Favourite dish: Soup
First time ordering from merchant: No
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 14th May 2020
More:
Food
Service
Value
  • Friends/Family Event
  • Condominium
  • 15th Apr 2020
  • 2 Pax
Reviewed on 14th May 2020 Verified Purchase
Generally good The food is generally acceptable. Caterer is honest and compensate when food is spoiled.
Family Deluxe Dinner Tingkat - 20 Days
Favourite dish: sweet sour pork
First time ordering from merchant: No
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 21st Apr 2020
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Food
Service
Value
Reviewed on 21st Apr 2020 Verified Purchase
Overall, the food is quite tasty. It completes to most of my mum's normal cooking before. And it has a well balanced combination of meat, seafood, vegetable + a soup. It reached us 640pm but the indication of the food says food prepared at 3pm & ... More best consumed by 7pm which also shortens the fullest nutrition part of the food
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Family Deluxe Dinner Tingkat - 5 Days Trial
Favourite dish: the vegetable
First time ordering from merchant: Yes
Will recommend this merchant: Probably
5.0 /5
(Verified Purchase)
Reviewed on 22nd Apr 2020
More:
Food
Service
Value
Reviewed on 22nd Apr 2020 Verified Purchase
We have a toddler and our toddler really loves soup so getting this caterer was good as they get their daily soup from
Lao Huo Tang. Their other food items are good and portions wise seems ok with 2 adults and one toddler. The only downside is the ... More food items at 4:30pm hence we have to eat our dinner quite early. We would consider to re order if the food comes at 5:30pm or later.
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Asian Delight Dinner Tingkat - 5 Days Trial
Favourite dish: Curry vegetable and daily soup
First time ordering from merchant: Yes
Will recommend this merchant: Yes
3.0 /5
(Verified Purchase)
Reviewed on 17th Apr 2020
More:
Food
Service
Value
Reviewed on 17th Apr 2020 Verified Purchase
My 1st time Order Tingkat, not sure is it because of High demand season - Covid19.
When my Tingkat arrived around 12 noon. Foods, rices & soups is not so warm.

If there is a high demand, then get more vehicle to do delivery, not delivering more ... More places by same driver.
Long or delay in delivery, foods will turn cold or not that warm, then the food will not taste as good.

Must improved on delivery of foods.
Show less
Family Deluxe Lunch Tingkat - 10 Days
Favourite dish: Salted Vegetable Duck Soup
First time ordering from merchant: No
Will recommend this merchant: No

A customer just ordered for 100 pax for 8th Dec, 4:00PM
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