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Le Xin Catering Group Pte Ltd review

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Tingkat
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Le Xin Catering Group Pte Ltd review

Exceptional 4.7/5 Last 6 months
1,207 reviews in total
Most favourite dish: Curry Chicken

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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3.0 /5
(Verified Purchase)
Reviewed on 15th May 2020
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Food
Service
Value
Reviewed on 15th May 2020 Verified Purchase
The food were generally bad, e.g. fried food are dry and burnt most of the time, the veg are old and bitter most of the time. Occasionally, the meat were ok. Lot of time look ok but taste bad.

Delivery was quite early, at early 4pm. By dinner, ... More need reheat the food.

Really waste of money and food.
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Family Deluxe Dinner Tingkat - 10 Days
Favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: No
Le Xin Catering Group Pte Ltd from Le Xin Catering Group Pte Ltd responded to this review
Responded on 18th May 2020 04:15 PM
Dear Mrs Ng,

Thank you for your valuable feedback. We have spoken to our chef regarding the quality of food and will pay more attention in the future. Kindly note that our delivery timing is between 3-7pm as we have customers that consume an ... More early dinner.

Thank you and we hope to serve you again soon.

Regards,

Le Xin Catering Group
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4.0 /5
(Verified Purchase)
Reviewed on 22nd May 2020
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Food
Service
Value
Reviewed on 22nd May 2020 Verified Purchase
Generous portion and delicious dishes. We ordered 2 pax and its just nice for 2 adult and 1 kid to share.
Family Deluxe Dinner Tingkat - 20 Days
First time ordering from merchant: Yes
Will recommend this merchant: Probably
3.0 /5
(Verified Purchase)
Reviewed on 3rd May 2020
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Food
Service
Value
Reviewed on 3rd May 2020 Verified Purchase
The food dishes is ok and can be improved. They have make a few times mistake in my order . Hopefully the next time I order will be in order.
Family Deluxe Lunch Tingkat - 10 Days
First time ordering from merchant: Yes
Will recommend this merchant: Probably
Le Xin Catering Group Pte Ltd from Le Xin Catering Group Pte Ltd responded to this review
Responded on 1st Jul 2020 11:54 AM
Dear Mrs. Cheryl Yeo,

Thank you for your valuable feedback.

We sincerely apologise for any inconvenience caused and we will make sure to improve on our service overall. We would truly appreciate it if you could let us know your feedback in ... More detail so we can pinpoint on the root of the problem.

We will strive to serve you better in future.

Best Regards,
Le Xin Catering Group
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4.0 /5
(Verified Purchase)
Reviewed on 20th May 2020
More:
Food
Service
Value
  • Family Dinner
  • 17th Apr 2020
  • 4 Pax
Reviewed on 20th May 2020 Verified Purchase
The food is pretty okay except for a few dishes like eggplant which is too oily. Food quantity wise is okay for 4 paxs. There is a few days within a week served with cabbage which might be abit bored.
Family Deluxe Dinner Tingkat - 20 Days
Favourite dish: The dark sauce chicken
First time ordering from merchant: Yes
Will recommend this merchant: Probably
3.0 /5
(Verified Purchase)
Reviewed on 24th Apr 2020
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Food
Service
Value
Reviewed on 24th Apr 2020 Verified Purchase
Food is nicely packed. However, taste can varies and not consistent. Delivery can be quite late due to current situation I assumed. Hard to get to support line. Maybe it's a temporary thing, but can't fully accept at this level.
Family Deluxe Lunch Tingkat - 5 Days Trial
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
5.0 /5
(Verified Purchase)
Reviewed on 19th May 2020
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Food
Service
Value
Reviewed on 19th May 2020 Verified Purchase
The food as usual, is on point, especially the soup, which felt absolutely like home-cooked long double boiled type.
Family Deluxe Lunch Tingkat - 20 Days
Favourite dish: Soup
First time ordering from merchant: No
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 14th May 2020
More:
Food
Service
Value
  • Friends/Family Event
  • Condominium
  • 15th Apr 2020
  • 2 Pax
Reviewed on 14th May 2020 Verified Purchase
Generally good The food is generally acceptable. Caterer is honest and compensate when food is spoiled.
Family Deluxe Dinner Tingkat - 20 Days
Favourite dish: sweet sour pork
First time ordering from merchant: No
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 21st Apr 2020
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Food
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Value
Reviewed on 21st Apr 2020 Verified Purchase
Overall, the food is quite tasty. It completes to most of my mum's normal cooking before. And it has a well balanced combination of meat, seafood, vegetable + a soup. It reached us 640pm but the indication of the food says food prepared at 3pm & ... More best consumed by 7pm which also shortens the fullest nutrition part of the food
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Family Deluxe Dinner Tingkat - 5 Days Trial
Favourite dish: the vegetable
First time ordering from merchant: Yes
Will recommend this merchant: Probably
3.0 /5
(Verified Purchase)
Reviewed on 17th Apr 2020
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Food
Service
Value
Reviewed on 17th Apr 2020 Verified Purchase
My 1st time Order Tingkat, not sure is it because of High demand season - Covid19.
When my Tingkat arrived around 12 noon. Foods, rices & soups is not so warm.

If there is a high demand, then get more vehicle to do delivery, not delivering more ... More places by same driver.
Long or delay in delivery, foods will turn cold or not that warm, then the food will not taste as good.

Must improved on delivery of foods.
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Family Deluxe Lunch Tingkat - 10 Days
Favourite dish: Salted Vegetable Duck Soup
First time ordering from merchant: No
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 7th May 2020
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Food
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Value
Reviewed on 7th May 2020 Verified Purchase
Food taste is quite nice. They allow special requests (inside the ordering form) to suit for kids and old. Delivery is consider late. The whole period 5days, food arrive 1.30pm onwards for lunch which can be much improved.
Customer service is ... More acceptable- they confirmed my order about 3days after I hv placed order - due to overwhelm demand.
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Family Deluxe Lunch Tingkat - 5 Days Trial
First time ordering from merchant: Yes
Will recommend this merchant: Probably

A customer just ordered for 30 pax for 29th Jan, 11:00AM
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