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QQ Catering review

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QQ Catering review

Very good 3.5/5 Last 6 months
269 reviews in total
Most favourite dish: Curry Chicken

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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3.0 /5
(Verified Purchase)
Reviewed on 29th Sep 2024
More:
Food
Service
Value
Reviewed on 29th Sep 2024 Verified Purchase
Food was delivered only after calling the call centre. Curry chicken used chicken parts but not thighs, curry amount was little. Generous portion of fried rice but other dishes had pathetic serving, not sufficient for 10 people. Likelu ordering from ... More other people in future
Show less
(HPB) International Value Mini Buffet (min. 10pax)
Favourite dish: All were average
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
Management team from QQ Catering responded to this review
Responded on 30th Sep 2024 10:14 AM
Dear customer,


Thank you very much for being very honest and straightforward with your feedback it is very important to us. I understand your frustration and I will look into this matter.


We sincerely apologies on your bad experience with ... More us and certainly regret the fact that the food served to you did not meet our usual standards.


We also appreciate the opportunity you have given us.
We appreciate your feedback and will use it to evaluate changes and make improvements on our service.


We hope that you will continue to support us so that we may be able to serve you better.
Show less
1.0 /5
(Verified Purchase)
Reviewed on 9th Sep 2024
More:
Food
Service
Value
  • Corporate/Company Event
  • Robinson Road
  • 9th Sep 2024
  • 10 Pax
Reviewed on 9th Sep 2024 Verified Purchase
Firstly, driver called me 2 mins before my event and said he was unable to bring the food up to my office because his delivery truck exceeded the height limit of my building's carpark entrance, and he could not park along the road to make the ... More delivery for fear of getting summoned. I had to personally make 3 separate trips down to the back of the office building to collect my food for the same order because I was only given a torn warmer bag which was not big enough for all the food, no trolley was provided. Driver was apologetic and had a pleasant attitude, but it was still an absolutely horrible experience. I have ordered from other caterers plenty of times and this is the first time encountering such an issue.

Secondly, the cheesy nacho was just plain inedible. The nachos were all stale and simply a waste of calories. No one touched it because it was unpalatable. The cheese was good, but the nachos are a complete disappointment. The whole tub went into the bin = food wastage.

The Chin Chow with Longan dessert was too sweet, colleagues described it as drinking concentrated syrup.

The carbo was extremely generous, 2 huge containers of QQ Gua Zai Meat Fried Rice (Veg) and 12 of us barely manage to clear 1 container = more food wastage.

Colleagues described the food as cai fan (economical rice) quality and not even like the better ones. Totally not worth it for the price paid.

Insufficient disposable cutlery was given. I ordered for 10 pax, obviously for more people but we had to order less to avoid food wastage. One of my colleagues counted 11 sets of cutleries only. I was sent scrambling for disposable cutleries from other departments.

TLDR: I will never order from this caterer again and you're better off ordering from other caterers.
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International Deluxe Mini Buffet
Favourite dish: Nothing worth mentioning
First time ordering from merchant: Yes
Will recommend this merchant: No
QQ Catering Team from QQ Catering responded to this review
Responded on 9th Sep 2024 04:28 PM
Dear Customer,


Thank you very much for being very honest and straightforward with your feedback it is very important to us. I understand your frustration and we will look into this matter and discuss with the management involved.


We ... More sincerely apologies on your bad experience with us and certainly regret the fact that the food served to you did not meet our usual standards.


We also appreciate the opportunity you have given us.


We appreciate your feedback and will use it to evaluate changes and make improvements on our service.


Thank you.
Show less
5.0 /5
(Verified Purchase)
Reviewed on 2nd Sep 2024
More:
Food
Service
Value
  • Community Event
  • Corporation Road
  • 31st Aug 2024
  • 2 Pax
Reviewed on 2nd Sep 2024 Verified Purchase
It is definitely better this round. Will made repeat order in the future. One area if can improve is to have more sets for selection instead of only the 2 available.
Party Set A @$88/Set
First time ordering from merchant: No
Will recommend this merchant: Yes
QQ Catering Team from QQ Catering responded to this review
Responded on 3rd Sep 2024 10:08 AM
Dear Customer

Thank you for your feedback and support.

Best Regards

QQ Catering Team
5.0 /5
(Verified Purchase)
Reviewed on 12th Mar 2024
More:
Food
Service
Value
Reviewed on 12th Mar 2024 Verified Purchase
Food arrived on time; good effort to the delivery driver. The Ah Ma Curry Chicken was so amazing! It was very similar to what I had at a recent funeral (FYI for non-singaporeans, funeral curry chicken is the ABSOLUTE BEST)
International Value Mini Buffet (min. 10pax)
Favourite dish: Ah Ma curry chicken
First time ordering from merchant: Yes
Will recommend this merchant: Yes
QQ Catering Team from QQ Catering responded to this review
Responded on 12th Mar 2024 10:21 AM
Dear Customer

Thank you for your feedback and support!
3.0 /5
(Verified Purchase)
Reviewed on 26th Feb 2024
More:
Food
Service
Value
Reviewed on 26th Feb 2024 Verified Purchase
The portion of the food were too little except for the steamed rice were just nice. The prawn paste chicken didn't taste like prawn paste at all. Was
Everyday Chef Bento
First time ordering from merchant: Yes
Will recommend this merchant: No
QQ Catering Team from QQ Catering responded to this review
Responded on 27th Feb 2024 10:13 AM
Dear Customer

Apologies for the food quality issue, we will send your feedback to our management team review & investigation.


Thank you.
1.0 /5
(Verified Purchase)
Reviewed on 10th Feb 2024
More:
Food
Service
Value
Reviewed on 10th Feb 2024 Verified Purchase
1) mushroom rice absolutely tasteless.
2) mermaid prawn was soggy and prawns were not fresh.
3) Yusheng was very dry. No sauce given.
4) satay no satay gravy how to eat ?
CNY Blossom 花开富贵 @$36.80/pax
First time ordering from merchant: Yes
Will recommend this merchant: No
QQ Catering from QQ Catering responded to this review
Responded on 10th Feb 2024 10:46 PM
Dear Customer

Apologies for the troubles caused.

We will further investigate and discuss this issue with the management team, allowing us to improve from your feedback and avoid the issue from reoccurring.

Thank you.
4.0 /5
(Verified Purchase)
Reviewed on 10th Feb 2024
More:
Food
Service
Value
  • Friends/Family Event
  • Seraya Crescent
  • 10th Feb 2024
  • 20 Pax
Reviewed on 10th Feb 2024 Verified Purchase
Overall the food are nice. The rice is a bit too much. If can select another dish such as noodle then will be good. The rest of the portion is just right.
CNY Reunions 新春大团圆 @$28.80/pax
Favourite dish: Boneless Chicken with imperial sauce
First time ordering from merchant: Yes
Will recommend this merchant: Yes
QQ Catering Team from QQ Catering responded to this review
Responded on 14th Feb 2024 10:17 AM
Dear Customer

Thank you for your feedback and support.
4.0 /5
(Verified Purchase)
Reviewed on 15th Jan 2024
More:
Food
Service
Value
Reviewed on 15th Jan 2024 Verified Purchase
Food taste generally ok. I was surprised by the Shanghainese Stir Fry Vegetable. Was expecting some lightly stir fry greens but it turn out to be made up of brinjals, capsicums, and potato. That dish was the least touched and I have to throw away ... More the leftovers.
Fried rice portion was much more than expected. The chicken curry was thick but more to sweet taste than spicy.
Added on the chicken satay but there wasn't any sauce given. Not sure is it they forget or it doesn't come with sauce? But without the sauce, the satay feels quite dry to eat.
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International Value Mini Buffet (min. 10pax)
Favourite dish: Fresh Tomato Fried Egg
First time ordering from merchant: Yes
Will recommend this merchant: Probably
management team from QQ Catering responded to this review
Responded on 17th Jan 2024 10:05 AM
Thank you for your review and will feedback to chef. Sorry for inconvenience.
4.0 /5
(Verified Purchase)
Reviewed on 14th Jan 2024
More:
Food
Service
Value
Reviewed on 14th Jan 2024 Verified Purchase
Order chin chow with longan and end up it was received item wrongly. Not sure what desserts i received. Bee hoon is so dry and crusty at the top and the vegetables are so raw. Rest of the food are ok.
High Tea Deluxe Mini Buffet (7 Courses)
Favourite dish: Mini spring roll
First time ordering from merchant: Yes
Will recommend this merchant: Probably
QQ Catering Team from QQ Catering responded to this review
Responded on 17th Jan 2024 10:16 AM
Dear Customer

Thank you for your feedback.

We will bring this food issue to our management for further discussion and avoid happen again.

Thank you.
5.0 /5
(Verified Purchase)
Reviewed on 8th Jan 2024
More:
Food
Service
Value
Reviewed on 8th Jan 2024 Verified Purchase
I have ordered from QQ Catering multiple times and they have never failed me. Extremely reliable caterer and value for money. Food taste very good and the vegetable dishes is suitable to vegetarians too.
(HPB) International Value Mini Buffet (min. 10pax)
Favourite dish: QQ Gua Zai Meat Fried Rice
First time ordering from merchant: No
Will recommend this merchant: Yes
QQ Catering Team from QQ Catering responded to this review
Responded on 10th Jan 2024 10:13 AM
Dear Customer,

Thank you for your feedback and support!


From Management Team.

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A customer just ordered for 15 pax for 16th Nov, 12:30PM
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