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Robert Catering Services review

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Tingkat
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Robert Catering Services review

Exceptional 4.6/5 Last 6 months
1,066 reviews in total
Most favourite dish: Curry Chicken

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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4.0 /5
(Verified Purchase)
Reviewed on 1st Jan 2023
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Value
Reviewed on 1st Jan 2023 Verified Purchase
Driver called to inform that delivery would be slightly late which was a plus point and food arrived warm. The bee hoon, curry chicken, prawn salad, fish fillet and smoked duck were good. Taste for Thai bean curd was good but texture was too soft as ... More Japanese round bean curd was used instead of the firmer type. Chocolate used for the eclair was a bit sweet - would be better if it was more bitter. Gingko nuts for the yam paste were kind of bitter and instead of coconut milk, I think soya milk was used instead which made the taste kind of weird, yam taste was fine though. The portion was quite small for 18 people. Overall satisfied with the food.
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Mini Christmas Delight A @$17.90/pax (19 Dec- 2 Jan)
Favourite dish: Sin Chow Bee Hoon
First time ordering from merchant: Yes
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 7th Jan 2023
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Value
Reviewed on 7th Jan 2023 Verified Purchase
Caterer is helpful in giving alternative dish when requested. Portion given is enough as requested except for the rice which is usually a lot
Mini Christmas Delight A @$17.90/pax (19 Dec- 2 Jan)
First time ordering from merchant: Yes
Will recommend this merchant: Yes
2.0 /5
(Verified Purchase)
Reviewed on 18th Dec 2022
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Service
Value
  • Birthday
  • Bukit Batok Street 41
  • 18th Dec 2022
  • 10 Pax
Reviewed on 18th Dec 2022 Verified Purchase
Ready to serve timing was 630pm, food eventually arrived almost 7pm. Customer service personel was hardly responsive, when contacting alternative number, staff just redirect to the first unresponsive person. Food was very little in quantity and not ... More up to standard. Beehoon was stiff dry and hard to chew. Wheat prawn batter too thick and hardly was there any prawn. I added on extra pax and paid for it. Upon counting the food, it seems like it was only meant for before add on. The pics from my review are original without anyone eating/touching them yet. Ordered 12 pax worth of things, add on was not included in invoice. Quantity really miserable. This is my first and probably last time ordering from Robert catering.
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Mini Christmas Delight B @$15.90/pax (3 Nov- 18 Dec)
Favourite dish: Thai pineapple rice was probably the only one that made the mark
First time ordering from merchant: Yes
Will recommend this merchant: No
3.0 /5
(Verified Purchase)
Reviewed on 22nd Dec 2022
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Service
Value
  • Friends/Family Event
  • Upper Paya Lebar Road
  • 18th Dec 2022
  • 30 Pax
Reviewed on 22nd Dec 2022 Verified Purchase
Ordered for min 30 pax. However, the quantity of food and drinks certainly not enough to feed 30.

Delivery crew were friendly but late by half an hour to collect the food trays.

Decorative flowers not presentable.
Tasty Meal Buffet @$12/pax
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
4.0 /5
(Verified Purchase)
Reviewed on 10th Jan 2023
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Value
Reviewed on 10th Jan 2023 Verified Purchase
Apparently the order was for 30 paxes but the food is so little just sufficient for 15 paxes.
Table display with floral arrangement, thoughtful
Tasty Meal Buffet @$12/pax
Favourite dish: Tofu
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
4.0 /5
(Verified Purchase)
Reviewed on 18th Dec 2022
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Food
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Value
Reviewed on 18th Dec 2022 Verified Purchase
Nothing fanciful but still edible, especially at a relatively cheap price point. Appreciate the timely delivery and delivery man proactively asking us to check that all food items are in order.
Mini Christmas Delight B @$15.90/pax (3 Nov- 18 Dec)
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
4.0 /5
(Verified Purchase)
Reviewed on 29th Jan 2023
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Food
Service
Value
  • Tingkat Dinner
  • Serangoon Avenue 3
  • 15th Dec 2022
  • 2 Pax
Reviewed on 29th Jan 2023 Verified Purchase
Food is ok, however, the dates in which there were no delivery was not communicated to us. We had to check in with them on the day itself when we notice that there was no delivery.
20 days Trial Package
First time ordering from merchant: No
Will recommend this merchant: Not too sure
1.0 /5
(Verified Purchase)
Reviewed on 22nd Dec 2022
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Reviewed on 22nd Dec 2022 Verified Purchase
First and last time i will order from them. VERY BAD SERVICE!!!

Ordered the Trial 3days Tingkat dinner to try when I only received food for the 1st day. to my disappointment, I must say they are unprofessional and goes MIA without prior notice. ... More I ordered food for my children, but in the end this happens.

Below is what i encounter:

2nd day around 5pm, the food have not received. Called to check they said the Kitchen has some issue this noon and has been fixed. food is on the road. Still can tell me that the website stated clearly that dinner is from 4-6pm and hang up my phone abruptly.

So fine I waited. close to 6pm, food still not arrived. This time they get the driver to call me. Driver said the delivery guy is first day and ask me to be patient.

3rd day, totally no calls and no delivery. don't even want to pick up my calls anymore.
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Special 3 days Trial Promotion! (first time customer only!)
Favourite dish: NA
First time ordering from merchant: Yes
Will recommend this merchant: No
3.0 /5
(Verified Purchase)
Reviewed on 18th Jan 2023
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Food
Service
Value
  • Tingkat/ Daily Meals
  • 9th Dec 2022
  • 3 Pax
Reviewed on 18th Jan 2023 Verified Purchase
Food variety was fine initially but the quality degraded nearer to the Chinese New Year period. Sausages were served at least thrice during a 20-day period. Delivery times were unpredictable - it could vary from 3.30pm to 5.15pm. Response time was ... More poor, my WhatsApp messages were ignored over several occasions.
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20 days Trial Package
Favourite dish: Egg dishes (not salty)
First time ordering from merchant: Yes
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 23rd Dec 2022
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Food
Service
Value
  • Tingkat/ Daily Meals
  • Ang Mo Kio Street 31
  • 5th Dec 2022
  • 2 Pax
Reviewed on 23rd Dec 2022 Verified Purchase
Day 1 food was unexpectedly good. Unfortunately, forgot to take a picture. Day 2 and 3 were okay. Chicken tasted almost the same both days. Enjoyed having the pineapple rice for variety.
Special 3 days Trial Promotion! (first time customer only!)
Favourite dish: Vegetables looked fresh and cooked just right
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure

A customer just ordered for 23rd Dec, 9:00AM
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