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Robert Catering Services review

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Tingkat
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Robert Catering Services review

Exceptional 4.6/5 Last 6 months
1,066 reviews in total
Most favourite dish: Curry Chicken

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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3.0 /5
(Verified Purchase)
Reviewed on 3rd Nov 2022
More:
Food
Service
Value
  • tingkat
  • Shunfu Road
  • 24th Aug 2022
  • 1 Pax
Reviewed on 3rd Nov 2022 Verified Purchase
1) Delivery always very late almost 2pm in recent 1 to 2 months
2) Requested no Chilli but came with chili at least once to twice a week. When feedback to customer service, told will provide an extra the next day which didnt come. reminded one more ... More time and same standard answer that will provide and didnt come
3) about twice a week, one of the dishes will be a carbo such as fried rice or noodles. i do not consider this as a dish. i will cook my own rice and when the carbo comes i have problem with extra carbo. i cannot wait till the food comes then decide whether to cook the rice coz food comes only almost 2!
4) last day of delivery after i decided to stop with all the bad experience, the delivery didnt even come. delivery man insisted he already delivered and customer service said maybe went to wrong place. ridiculous! same man send every day and will press doorbell, also can send to wrong place!?
Have switched to another caterer ever since and much happier now with bigger portion and consistent service and delivery timing
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30 days Trial Package
First time ordering from merchant: No
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 22nd Aug 2022
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Food
Service
Value
  • Tingkat/ Daily Meals
  • Jurong West St 93
  • 16th Aug 2022
  • 2 Pax
Reviewed on 22nd Aug 2022 Verified Purchase
The food is decent, and the eggs were great, but delivery and service is a complete joke, On the first day according to the customer service the deliverer send my food to Orchard Road when I stay in Jurong West. A joke of the century, until now I ... More just couldn't figure it out. 2nd-day food arrives at 7 pm and lagi best I order 3 dishes 1 soup but they send 4 dishes. And 3rd day even the best arrives at 7.30 pm still the wrong 4 dishes. If they can be more sober maybe i will order long term but man...my 3 days order feel like a long torture, so meh...skip....
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Special 3 days Trial Promotion! (first time customer only!)
Favourite dish: eggs
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
4.0 /5
(Verified Purchase)
Reviewed on 15th Sep 2022
More:
Food
Service
Value
  • Tingkat Delivery for Dinner (30 Days)
  • Yuan Ching Road
  • 3rd Aug 2022
  • 1 Pax
Reviewed on 15th Sep 2022 Verified Purchase
1) Soup was good.
2) Don't like the Tau Kee vegetables.
3) Overall it's still ok. Except that I requested for the food to be cut into smaller pieces during packing as my family member has NO TEETH and unable to handle food cutting.
4) The ... More caterer agreed but only fulfilled this request in the first two months or so.
5) Subsequently, I discovered that this request was ignored after I keep renewing.
6) So I decided that I could order from other caterers as this is an important consideration for renewal.
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30 days Trial Package
Favourite dish: Soup
First time ordering from merchant: No
Will recommend this merchant: Not too sure
2.0 /5
(Verified Purchase)
Reviewed on 16th Aug 2022
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Food
Service
Value
Reviewed on 16th Aug 2022 Verified Purchase
Felt like eating Lunch food for dinner. Delivery was 3+pm daily when it was delivered to be in the West for dinner. Dishes turned bad and sour when I come home at 7pm to reheat them.

Generally, not recommended as dishes were simple and not ... More satiated.
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10 days Trial Package
Favourite dish: Soup
First time ordering from merchant: Yes
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 30th Aug 2022
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Food
Service
Value
Reviewed on 30th Aug 2022 Verified Purchase
Decent food to order for tinggkat. The variety seems to be acceptable for the twenty days first
Time trying. Might order more next round
20 days Trial Package
Favourite dish: Meat
First time ordering from merchant: Yes
Will recommend this merchant: Yes
3.0 /5
(Verified Purchase)
Reviewed on 10th Aug 2022
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Food
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Value
Reviewed on 10th Aug 2022 Verified Purchase
On the first day, we had to throw away one dish cos found a strand of hair on the vegetables. The soup is quite blend. Not value for money overall.
Special 5 days Trial Promotion!
First time ordering from merchant: Yes
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 25th Jul 2022
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Food
Service
Value
Reviewed on 25th Jul 2022 Verified Purchase
Food quantity can be better, ordered for 50pax but seems to be lesser. The tropical fruit punch too sweet.
Tasty Meal Buffet @$12/pax
Favourite dish: Fried rice
First time ordering from merchant: Yes
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 20th Aug 2022
More:
Food
Service
Value
Reviewed on 20th Aug 2022 Verified Purchase
We've tried a few caterers before this. So far we're quite pleased with the food and service. The one thing we would like to have is to provide an updated menu of the weekly menu. Also on Tuesday and Friday menus, would be great if sometimes a ... More variety of fried rice is catered, not always fried noodles.
We've just renewed for another 20day with Roberts Catering. However, these days their delivery time seems to be an hr later than usual which affects my rating for them. Hope they can better the delivery timing.
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20 days Trial Package
Favourite dish: Generally good
First time ordering from merchant: No
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 21st Sep 2022
More:
Food
Service
Value
  • Daily catering
  • Bright Hill Drive
  • 19th Jul 2022
  • 2 Pax
Reviewed on 21st Sep 2022 Verified Purchase
Long time customer with the caterer. Recently they seem to have some changes with drivers causing delivery time to be a lot later than usual (Still within the 9am-2pm time frame, but instead of very early in the morning delivered my food, they ... More suddenly changed to 1+pm). The inconsistent delivery time became a problem to me later personally as it made planning my time tough. It is also very hard to get in touch with the caterer when things happen. Their operation is messy where the end date of my plan is unclear and need multiple discussions, after which I still received extra days of delivery while I'm not expecting them.
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30 days Trial Package
First time ordering from merchant: No
Will recommend this merchant: Not too sure
5.0 /5
(Verified Purchase)
Reviewed on 6th Sep 2022
More:
Food
Service
Value
Reviewed on 6th Sep 2022 Verified Purchase
Overall, pretty good as it is not salty. Portion for one person can give a bit more. I like the early delivery.
20 days Trial Package
Favourite dish: Steam Chicken
First time ordering from merchant: No
Will recommend this merchant: Yes

A customer just ordered for 23rd Dec, 9:00AM
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