Robert Catering Services Tingkat review

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Client	Event
Corporate	Bento for 32 guests on 05 Mar 2025
Corporate	Bento for 18 guests on 28 Feb 2025
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4.0 /5 (Verified Purchase) Reviewed on 28th Nov 2022 More: Food Service Value PW Ms Parisa Wong tingkat Marsiling Rise 23rd Nov 2022 2 Pax

Will think twice Reviewed on 28th Nov 2022 Verified Purchase Ordered the 3-days trial lunch from Wed to Fri. And, I was anticipated as this was my 1st time tingkat order. 1st day was ok, delivered around 12 noon. Called around 11am+ to confirm as I saw reviews there were missing delivery incidents. Food ... More was quite simple nice and sufficient for 2 pax. 2nd day, didn't call beforehand as there was delivery on the 1st day. cooked the rice and waited until 1.30pm, so called up and checked. After a few calls I was told that there was no delivery due to their account girl made a mistake & website issue. They proposed to deliver around 3.30pm instead which I rejected & counter propose to make it for dinner instead but they did not agree. Then, they proposed to deliver another day which is the following Mon and I also rejected. I'm not trying to be nasty but I had my reason why I chose Wed to Fri due to my Mom had her day surgery & I wfh to take care of her. So, there was no agreement for the replacement, I requested to refund the remaining 2 days meal. I'm couldn't comprehend why they will missed out the 2nd day meal if they were able to deliver on the 1st day. I wouldn't want to comment on their internal system but just don't understand why such incident will happened if there was a proper system to run the orders. That's it. This incident made me think twice to order any tingkat already. We are so dependable on the timely & sure-to-deliver meal but at the same time worry about whether we would got the dishes or not. I wouldn't want to call up every day just to make sure I have my dishes. Show less Special 3 days Trial Promotion! (first time customer only!) First time ordering from merchant: Yes Will recommend this merchant: Not too sure

4.0 /5 (Verified Purchase) Reviewed on 4th Nov 2022 More: Food Service Value Mr Wee Foong Ng Tingkat 4th Oct 2022 2 Pax

In general, food is pretty good although it can be better!!! Reviewed on 4th Nov 2022 Verified Purchase In general, food is pretty good, of course can be better. Not responsive via whatsapp. Think they prefer via phone call. 20 days Trial Package First time ordering from merchant: No Will recommend this merchant: Yes

4.0 /5 (Verified Purchase) Reviewed on 18th Oct 2022 More: Food Service Value Ms Tebby Loh Tingkat Ang Mo Kio 20th Sep 2022 2 Pax

Missing the first day. service can be better. Reviewed on 18th Oct 2022 Verified Purchase Missing the first day. called to ask, they give me the reason is somebody steal my meal. Food are okay but the service can be better.. 14 days Trial Package First time ordering from merchant: Yes Will recommend this merchant: Not too sure

4.0 /5 (Verified Purchase) Reviewed on 28th Sep 2022 More: Food Service Value Mr Liao Jia daily dinner C Canberra Walk 12th Sep 2022 3 Pax

Good taste Reviewed on 28th Sep 2022 Verified Purchase 1st day delivery is missing, overall taste is good, the portition is a bit small, the response is good Special 3 days Trial Promotion! (first time customer only!) First time ordering from merchant: Yes Will recommend this merchant: Probably

4.0 /5 (Verified Purchase) Reviewed on 9th Sep 2022 More: Food Service Value Ms Teresa Tingkat/ Daily Meals Bukit Batok East Ave 6 6th Sep 2022 2 Pax

Consume early to prevent spoilage of food Reviewed on 9th Sep 2022 Verified Purchase Food arrive at around 3 plus for dinner. Consider early for us who consume 3 to 4 hrs later. Have to consume it early in case it becomes spoilt. Special 3 days Trial Promotion! (first time customer only!) Favourite dish: Soup First time ordering from merchant: Yes Will recommend this merchant: Yes

4.0 /5 (Verified Purchase) Reviewed on 20th Sep 2022 More: Food Service Value Mr Travis Yeo Friends/Family Event 5th Sep 2022 2 Pax

Food portions too little need to be increased Reviewed on 20th Sep 2022 Verified Purchase Food was delivered promptly based on the scheduled time. The food prepared was good but the portion was too little. Special 5 days Trial Promotion! First time ordering from merchant: Yes Will recommend this merchant: Not too sure

3.0 /5 (Verified Purchase) Reviewed on 3rd Oct 2022 More: Food Service Value Mr Wee Pei Herng Dinner Tingkat Sengkang East Avenue 2nd Sep 2022 2 Pax

Food is okay. Reviewed on 3rd Oct 2022 Verified Purchase Food is okay but recently there were some dishes that are spicy and I specified no Chili when I purchase the tingkat. 20 days Trial Package Favourite dish: Prawns First time ordering from merchant: No Will recommend this merchant: Not too sure

4.0 /5 (Verified Purchase) Reviewed on 15th Sep 2022 More: Food Service Value Ms Cleo Tingkat/ Daily Meals Upper Serangoon Crescent 29th Aug 2022 2 Pax

Still ok for tingkat Reviewed on 15th Sep 2022 Verified Purchase Amount of food are good enough for us,but for the soup is tasteless n the rice are too dry. If they do about improvement will be good. Special 3 days Trial Promotion! (first time customer only!) First time ordering from merchant: Yes Will recommend this merchant: Not too sure

3.0 /5 (Verified Purchase) Reviewed on 3rd Nov 2022 More: Food Service Value Reeanne tingkat Shunfu Road 24th Aug 2022 1 Pax

Will never order from them again Reviewed on 3rd Nov 2022 Verified Purchase 1) Delivery always very late almost 2pm in recent 1 to 2 months 2) Requested no Chilli but came with chili at least once to twice a week. When feedback to customer service, told will provide an extra the next day which didnt come. reminded one more ... More time and same standard answer that will provide and didnt come 3) about twice a week, one of the dishes will be a carbo such as fried rice or noodles. i do not consider this as a dish. i will cook my own rice and when the carbo comes i have problem with extra carbo. i cannot wait till the food comes then decide whether to cook the rice coz food comes only almost 2! 4) last day of delivery after i decided to stop with all the bad experience, the delivery didnt even come. delivery man insisted he already delivered and customer service said maybe went to wrong place. ridiculous! same man send every day and will press doorbell, also can send to wrong place!? Have switched to another caterer ever since and much happier now with bigger portion and consistent service and delivery timing Show less 30 days Trial Package First time ordering from merchant: No Will recommend this merchant: No

4.0 /5 (Verified Purchase) Reviewed on 22nd Aug 2022 More: Food Service Value Ms Grace Tingkat/ Daily Meals Jurong West St 93 16th Aug 2022 2 Pax

Good food but service sux.... Reviewed on 22nd Aug 2022 Verified Purchase The food is decent, and the eggs were great, but delivery and service is a complete joke, On the first day according to the customer service the deliverer send my food to Orchard Road when I stay in Jurong West. A joke of the century, until now I ... More just couldn't figure it out. 2nd-day food arrives at 7 pm and lagi best I order 3 dishes 1 soup but they send 4 dishes. And 3rd day even the best arrives at 7.30 pm still the wrong 4 dishes. If they can be more sober maybe i will order long term but man...my 3 days order feel like a long torture, so meh...skip.... Show less Special 3 days Trial Promotion! (first time customer only!) Favourite dish: eggs First time ordering from merchant: Yes Will recommend this merchant: Not too sure

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