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The Great Ballroom review

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The Great Ballroom review

Excellent 4.1/5 All reviews
20 reviews in total
Most favourite dish: Seafoods

FoodLine Authentic Review

 Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
Latest Promotions & Menus
4.0 /5
(Verified Purchase)
Reviewed on 8th Nov 2021
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Food
Service
Value
It’s the best alternative as we love to hav homecooked meals
Reviewed on 8th Nov 2021 Verified Purchase
Food prepared are generally tasty and delicious. The rice are a bit too soft at times.
Overall good service as they deliver 7 days a week and always try to deliver early.
Dinner Tingkat Package (20 Days, 5Dishes)
Favourite dish: Dish that comes with abalone
First time ordering from merchant: Yes
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 8th Nov 2021
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Food
Service
Value
My dad enjoyed the food that matters me most!
Reviewed on 8th Nov 2021 Verified Purchase
It has prepared all the amazing homecooked meals just for my dad! They serve generous portions. We are not bored due to a lack of variety.
Dinner Tingkat Package (20 Days, 5Dishes)
Favourite dish: Most of the dishes
First time ordering from merchant: No
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 18th Aug 2021
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Food
Service
Value
Luxury and delicious tingkat
Reviewed on 18th Aug 2021 Verified Purchase
Delivery is punctual daily. Food quality is good. Worth for what u have paid. I think the dessert can be improved. Will order again in future. It’s good to have a change once a while to enjoy luxury dinner. I think the rice portion can be increased
Dinner Tingkat Package (10 Days, 5 Dishes)
Favourite dish: Almost all
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 15th Aug 2021
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Value
B
Okay.
Reviewed on 15th Aug 2021 Verified Purchase
Food is decent. Operation team mix up order occasionally.
Overall, I think this is good for occasions.
Dinner Tingkat Package (10 Days, 5 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
1.0 /5
(Verified Purchase)
Reviewed on 25th Aug 2021
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Value
RP
DISASTROUS
Reviewed on 25th Aug 2021 Verified Purchase
Order : 30day - 2 set per day

1. Food provided totally different from the menu shown here.
(Consumer rights abuse)
2. Bad packaging, many times soup spilled out till less than half.
3. Very bad dessert. Sugar water with some yellow millet, ... More green or red bean 90% of the time.
4. Bad customer service. Missed delivery one time. Had to call to check. Someone answered and after that there was no follow-up reply. Had to email to foodline to assist with the matter. Not once during the 30days was there any customer survey feedback/response at all. Customer service totally non-existent
5. Lots of garlic
6. Lots of onion
7. Sourish spoilt overnight vegetable one time. Totally inedible , had to throw.
Conclusion : Claim to be premium but far from it. For the price of $18 per meal , can easily get better quality food outside.
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Dinner Tingkat Package (30 Days, 5 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: No
5.0 /5
(Verified Purchase)
Reviewed on 7th Jun 2021
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Value
Good food & good service, price was ok during promo
Reviewed on 7th Jun 2021 Verified Purchase
3 dishes + 1 soup + 1 dessert, perfect and satisfying meals. Food was good overall, though some dishes may get too salty on some days. The caterer was really accommodating as I had to change my delivery address from the second day onwards. Wanted ... More to order again but the promo has ended.
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Lunch Tingkat Package (10 Days, 5 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: Yes
3.0 /5
(Verified Purchase)
Reviewed on 2nd Jun 2021
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Food
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Value
J
Promising caterer but consistency can be improved.
Reviewed on 2nd Jun 2021 Verified Purchase
I had really high expectations for this caterer - I looked at their menu with much delight on their web. They had really good dishes and they were having a good promo price, so I decided to try them out despite them being quite new to the tingkat ... More scene.

Everyday the dishes were either a hit or miss. Some days you completely couldn't eat anything, some days you really enjoy some of the dishes.

What I liked - their vegetables are really really nicely cooked everyday, veggies tastes great and by far the best tasting veggies I've ever had so far. Some days they'll throw in one small abalone inside the meals. Their fish maw soup (only came once) was really nice too. Prawn dishes are nicely done. Rice quality is ok. Portions are ok.

What I didn't like - No consistency in food quality and did not follow the menu, so everyday felt like a surprise which was not what I was looking forward to. One day they served huge chunks of smoked duck meat with chinese sausage, along with a fake crabmeat prawn soup - this wasn't on any part of the menu at all and that whole meal was totally unappetizing to me. Would not have signed up if I knew the menu would be like that. Threw away lots of food in-between the 10 days because of that. Not being spoiled - just exercising my right as a consumer. It's just like how you would takeaway a dish that you would eat outside, and not expect them to serve you something else.

ALL fish dishes I received were really really fishy. Feedback sent many times but sadly somehow issue still persisted. Feel dreaded whenever I see fish in the bento box. Menu described some dishes with 'truffle' but no truffle taste at all (truffle flavour also non-existent), they did mention fresh fruits would be served as desserts but only received it once throughout after much feedback to them. Every other day was an overly sweetened chinese dessert or agar agar.

For the premium price and the caterer's experience in holding banquet dinners, I would've expected better consistency in the food standards but I understand they might still be experimenting and new. Promising caterer but still lots of improve on.
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Dinner Tingkat Package (10 Days, 5 Dishes)
Favourite dish: Salted egg prawns
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
5.0 /5
(Verified Purchase)
Reviewed on 17th Jun 2021
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Food
Service
Value
JT
  • Month-long catering
  • Mount Sinai Drive
  • 16th May 2021
  • 1 Pax
Great Food!... if you can afford it
Reviewed on 17th Jun 2021 Verified Purchase
Dishes are always cooked well and delicious. Generous portions especially for prawns and the fish dishes. They frequently include baby abalone, pacific clams and smoked duck which are not common toppings.
5 out of 5 for flavour and ... More quality!

Soups were very good but tend to be based around pork ribs unlike what was stated in the menu.
The desserts are disappointing as they tend to be 糖水 which are very hit or miss. Fresh fruits was served only once in 30 days, and jellies in the last week.

Service is good, they reacted promptly to improve the packaging after feedback about regular spillage of the soups, desserts etc. Maybe for longer contracts, it may be cheaper for them to switch to re-usable containers to reduce the plastic wastage.

Ordered based the 50% off promo but at full price (i.e. $30-40 per meal), its basically restaurant-quality food in your own home (at restaurant prices too). Good for people who can afford and enjoy a wide variety of dishes.
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Lunch Tingkat Package (30 Days, 5 dishes)
Favourite dish: Prawns with Wasabi or Salted Egg Sauce
First time ordering from merchant: Yes
Will recommend this merchant: Probably
5.0 /5
(Verified Purchase)
Reviewed on 7th Jun 2021
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Food
Service
Value
MC
  • Friends/Family Event
  • Tampines
  • 11th May 2021
  • 2 Pax
Great Tingkat Meal to "Anticipate" the dish marinates
Reviewed on 7th Jun 2021 Verified Purchase
Great Ballroom premium tingkat menu does meets my family palatte ... and the element of anticipation to look forward what will be in the delivered dishes - especially in the P2 phase

What i will suggest to GB is that it does not require to have ... More abalone on its vegetables -- a fresh and crunchy bit more veg with no abalone will be mote than welcomed.

I welcome all the soups except 1 day where it was extremely salty even after adding water
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Dinner Tingkat Package (10 Days, 5 Dishes)
Favourite dish: All the dishes met expectation - the best is the the black chicken soup
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 3rd Mar 2021
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Food
Service
Value
SL
Premium tingket dinner
Reviewed on 3rd Mar 2021 Verified Purchase
Food portions were big and arrived early at 5-6pm. We enjoyed eating and delighted to see new dishes. It suited the premium we paid
Dinner Tingkat Package (5 Days, 5Dishes) [FOR FIRST TIME CUSTOMER ONLY]
Favourite dish: I couldn't choose , they were all nice.
First time ordering from merchant: Yes
Will recommend this merchant: Yes
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