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The Orange Lantern Gourmet Kitchen review

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The Orange Lantern Gourmet Kitchen review

Exceptional 4.7/5 Last 6 months
234 reviews in total
Most favourite dish: Dory Fish (western Food)

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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Order from The Orange Lantern Gourmet Kitchen on FoodLine.sg, and get:
5.0 /5
(Verified Purchase)
Reviewed on 10th Jul 2021
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Value
Reviewed on 10th Jul 2021 Verified Purchase
Service was good and prompt. Taste is pretty alright; 1 of the better ones so far. The packaging never even leaked once. But delivery is inconsistent, can b around 1hr difference between days.
8 Days Tingkat Promotional Trial (for First Time Customers only!)
First time ordering from merchant: Yes
Will recommend this merchant: Probably
5.0 /5
(Verified Purchase)
Reviewed on 11th Jul 2021
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Value
Reviewed on 11th Jul 2021 Verified Purchase
Plus points:
- Chris, the customer service exec, was highly communicative and helpful. He took feedback well and made immediate steps to improve delivery issues fro day 2 onwards. Thereafter, he made every effort to share info, provide status ... More updates, and even checked in before the end of the trial. Overall, Orange Lantern has a star customer exec in Chris.
- Food-wise, nothing to complain about. 90% of the dishes were up to standard, not oily, not salty, and tasty. Portion sizes mostly reasonable, although there was just 1 day when the portions were under-sized, but this is down to the server/packer.
- Good variety of dishes available, and cooking style and seasoning options are not the usual. Makes for happy tastebuds.

1 minor negative point:
- Vegetable options can be limited, but still cooked reasonably well.

1 point for future consideration:
- The price point for the trial package is considerably lower than the regular 10-days and 20-days packages. This is likely a strategy to win customers for the long term. This could be a minor drawback for those looking to renew.

Overall, we are very impressed with Orange Lantern. A rare 5-star rating from us. Well done!
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8 Days Tingkat Promotional Trial (for First Time Customers only!)
Favourite dish: All Items
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 25th Jul 2021
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Food
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Value
Reviewed on 25th Jul 2021 Verified Purchase
Second time ordering from Orange Lantern and I like their variety of food. Food is well cooked and not salty, with more fresh ingredients used compared to other caterers. Will order from them again.
10 Days Tingkat Package
Favourite dish: Steamed fish
First time ordering from merchant: No
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 2nd Jul 2021
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Value
Reviewed on 2nd Jul 2021 Verified Purchase
The best dish is the egg. The soup is not so salty. The rrice is soft and the portion is just right. Delivery is always punctual and they followed our instructions of pressing the doorbell and leave it at the hook every time they arrive. Some ... More tingkats will forgot sometimes but they never fail to forget. The coordinator, Chris is super friendly and polite and always send the menu in time so I will know what I’m having in advance. She even reminded me to settle my dinner if I don’t continue the tingkat service. Thank you very much for the excellent service!
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8 Days Tingkat Promotional Trial (for First Time Customers only!)
First time ordering from merchant: Yes
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 26th Jul 2021
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Food
Service
Value
  • Tingkat/ Daily Meals
  • Paya Lebar Way
  • 21st Jun 2021
  • 2 Pax
Reviewed on 26th Jul 2021 Verified Purchase
Variety of cuisines is really great cause it can get boring pretty fast when you eat chinese cuisines all week long. With Orange Lantern you get rotation of Chinese, Western, Japanese, Malay, etc
8 Days Tingkat Promotional Trial (for First Time Customers only!)
First time ordering from merchant: No
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 14th Jul 2021
More:
Food
Service
Value
  • Tingkat/ Daily Meals
  • Boon Keng Road
  • 21st Jun 2021
  • 2 Pax
Reviewed on 14th Jul 2021 Verified Purchase
This caterer proides a wide range of food. Good job. Will definitely try. Thank you very much. Will support all the way.
8 Days Tingkat Promotional Trial (for First Time Customers only!)
First time ordering from merchant: Yes
Will recommend this merchant: Probably
5.0 /5
(Verified Purchase)
Reviewed on 1st Jul 2021
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Food
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Value
Reviewed on 1st Jul 2021 Verified Purchase
Food is tasty, portion is fair for 2 pax, delivery is on time, prompt communication from caterer ... the only cons is that I don't like bone-in chicken & most of the meat menu during my 8 days trial has it
8 Days Tingkat Promotional Trial (for First Time Customers only!)
First time ordering from merchant: Yes
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 30th Jun 2021
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Reviewed on 30th Jun 2021 Verified Purchase
There is a wide variety of food & different cuisines served during the trial period. Food was well received by all of us.

Food came around 4+pm to 5pm, which is ok for us.
8 Days Tingkat Promotional Trial (for First Time Customers only!)
First time ordering from merchant: Yes
Will recommend this merchant: Yes
3.0 /5
(Verified Purchase)
Reviewed on 1st Jul 2021
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Value
Reviewed on 1st Jul 2021 Verified Purchase
Food is so so.repeated fish cake, fish ball make me a bit phobia to see fish cake fish ball. not a big fan for processing food
10 Days Tingkat Package
Favourite dish: nothing
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
4.0 /5
(Verified Purchase)
Reviewed on 10th Jun 2021
More:
Food
Service
Value
  • Tingkat/ Daily Meals
  • NA
  • 31st May 2021
  • 2 Pax
Reviewed on 10th Jun 2021 Verified Purchase
I ordered from this vendor because I wanted to have some variety beyond Chinese food. I had Korean, Thai, and Western within 8 days, but one of the Western dishes were fries, which was fairly disappointing. The taste was ok but not good enough for ... More me to re-order.
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8 Days Tingkat Promotional Trial (for First Time Customers only!)
First time ordering from merchant: Yes
Will recommend this merchant: No

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