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The Orange Lantern Gourmet Kitchen review

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The Orange Lantern Gourmet Kitchen review

Exceptional 4.7/5 Last 6 months
234 reviews in total
Most favourite dish: Dory Fish (western Food)

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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Order from The Orange Lantern Gourmet Kitchen on FoodLine.sg, and get:
4.0 /5
(Verified Purchase)
Reviewed on 14th Oct 2020
More:
Food
Service
Value
  • Tingkat meal dinner
  • B Jurong West Street 24
  • 1st Sep 2020
  • 3 Pax
Reviewed on 14th Oct 2020 Verified Purchase
Good food with many varieties and Halal also. Good caterer customer service that can comply with customer request. Delivery is also on time.
20 Days Tingkat Package
First time ordering from merchant: No
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 19th Aug 2020
More:
Food
Service
Value
Reviewed on 19th Aug 2020 Verified Purchase
I was pretty satisfied with the food initially albeit the amount of fried food could be reduced. Also their food container is not my favourite, it is quite hard to open.
Then on the second last day, they delivered wrong order to me. My order is for ... More 3 pax, but they gave for 2 pax portion. I could tell as the amount of food is much lesser significantly. In my attached photos, you could see 3 pax portion has 6-7 drumlets whereas in the wrong order (the photo with the lid containers still on), there is only 4 drumlets.
When i received my food on that day, it was 6pm. I called their office to inform they delivered wrong portion to me. The staff said his manager has left the office and he will get manager to call me next day.
However, on the next day no one called me back and when i received my food, it was just the normal 3pax portion with no compensation/extra food.
As it was already my last day, i didn't bother to call to complain.
Their lousy service recovery just left a bad impression for me. I'm not sure whether i want to order from them again in the future..
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10 Days Tingkat Package
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
5.0 /5
(Verified Purchase)
Reviewed on 25th Aug 2020
More:
Food
Service
Value
Reviewed on 25th Aug 2020 Verified Purchase
The caterer is receptive to feedback and the quality of food has improved as a result. Definitely recommended!
20 Days Tingkat Package
First time ordering from merchant: No
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 4th Aug 2020
More:
Food
Service
Value
  • Dinner tingkat
  • B Jurong West Street 24
  • 6th Jul 2020
  • 3 Pax
Reviewed on 4th Aug 2020 Verified Purchase
Food and service are up to expectations. They want to comply with customer request to not include cabbage to out food due to gastric issue and they really provide the food with other veggies except cabbage.
20 Days Tingkat Package
First time ordering from merchant: No
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 3rd Aug 2020
More:
Food
Service
Value
Reviewed on 3rd Aug 2020 Verified Purchase
The food was good and variety was good but the flavour was slightly off point compared to our previous 20 day tingkat ordered the month before.
20 Days Tingkat Package
First time ordering from merchant: No
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 29th Jun 2020
More:
Food
Service
Value
Reviewed on 29th Jun 2020 Verified Purchase
Almost every single dish was nice, and tasted like home-cooked food. We loved how the menu rotates between different cuisines, so that there was always something new to look forward to. It was much more interesting than the usual tingkat with fixed ... More menu and the tze-char-turned-tingkat caterers.
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10 Days Tingkat Package
First time ordering from merchant: Yes
Will recommend this merchant: Yes
3.0 /5
(Verified Purchase)
Reviewed on 5th Aug 2020
More:
Food
Service
Value
Reviewed on 5th Aug 2020 Verified Purchase
Touted as international cuisine, the dishes are indeed varied and changed daily from Thai, Jap, local, Chinese, Malay etc. The food is edible mostly and at least 1 dish per meal is very good. However, the portions for 2 pax are so ridiculously small ... More that it's ludicrous. Example of 1 meal for 2 would be something like: 4 pieces of small siew mai, 4 small pieces of fried wantons, 6 small pieces of braised fish (each piece is maybe 1.5 inches wide), 8 pieces of fried brinjal (each piece is maybe 1.5 inches long). We are often left hungry after the meal. So very poor value and only some dishes are tasty.
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20 Days Tingkat Package
First time ordering from merchant: Yes
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 7th Jul 2020
More:
Food
Service
Value
  • Tingkat/ Daily Meals
  • B Jurong West Street 24
  • 8th Jun 2020
  • 3 Pax
Reviewed on 7th Jul 2020 Verified Purchase
The food and service meet our expectation. The delivery is also much earlier Almost at the same timing, so we do not need to wonder and keep waiting.
20 Days Tingkat Package
First time ordering from merchant: No
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 20th Jun 2020
More:
Food
Service
Value
  • 10 days tingkat dinner
  • 272B Jurong West Street 24
  • 25th May 2020
  • 4 Pax
Reviewed on 20th Jun 2020 Verified Purchase
Nice Food with good customer service. Good satisfaction due to those reasons even though quite more expensive compared than others.
10 Days Tingkat Package
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 16th Jun 2020
More:
Food
Service
Value
Reviewed on 16th Jun 2020 Verified Purchase
Orange Lantern has a wide variety of food and the flavours are restaurant standard. Definitely recommended!
20 Days Tingkat Package
Favourite dish: Tahu Goreng
First time ordering from merchant: Yes
Will recommend this merchant: Yes

A customer just ordered for 26th Nov, 10:00AM
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