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"Good Food But Poor Customer Service & Expensive"

Review of Jai Thai by Ali

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  • Ali
  • Corporate/Company Event
  • Cavenagh Road Holiday
  • 20th Mar 2023
  • 40 Pax
Reviewed on 22nd Mar 2023 Verified Purchase
Food is Excellent yes it's expensive.

The customer service is poor and send invoice on Weekend to make the payment otherwise will not process the order which suppose to deliver on Monday.

They does not think that HQ are closed on Weekends and ... More unable to make the payment. They should have called in Friday to inform us to make the payment.

Had to disturb finance colleague on their off day to make the Urgent Payment to them.

Very unprofessional
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Vegetarian Menu A @$14/pax
provided by Jai Thai
Favourite dish: All
First time ordering from merchant: Yes
Will recommend this merchant: No

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.5/ 5 Last 6 months
Most favourite dish: Deep Fried Pandan Chicken
36 reviews in total by past customers
A customer just ordered for 10 pax for 28th Jan, 6:30PM
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