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"Very expensive with low quality ingredients, not worthwhile"

Review of Soul Delicacies Pte Ltd by Leona Tan

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4.0 /5
(Verified Purchase)
Reviewed on 27th Jan 2023
More:
Food
Service
Value
Reviewed on 27th Jan 2023 Verified Purchase
Food comes early in warmer bag but the. next day delivery man always don’t collect back, saying he is just a temp, end up many days had to hang 2, 3 warmer bags at the gate for collection. The meat portions are pathetic sometimes as seen in ... More example photo. Only a few pieces with all fats & bone. Soup only with water, no ingredients inside. Every fish dish is cheap, frozen & tasteless dory fish. For cheaper Tingkats I ordered in the past, they will even give salmon. Very expensive Tingkat, not worth the price.
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10 Days (dinner)
provided by Soul Delicacies Pte Ltd
First time ordering from merchant: Yes
Will recommend this merchant: No
Nora from Soul Delicacies Pte Ltd responded to this review
Responded on 31st Jan 2023 11:18 AM
Dear Ms Tan,

I apologised for the unpleasant experience that you have with us. We greatly appreciate your feedback about the quality food and the logistic matters. We will use these as a stepping stone to improve our food quality and services.

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Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.9/ 5 Last 6 months
Most favourite dish: All The Delivered Meals
57 reviews in total by past customers
A customer just ordered for 10 pax for 23rd Nov, 12:30PM
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