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"Flexible and good customer service"

Review of Yeh Lai Siang Catering Service by Mdm Helen Lim

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Catering
Tingkat
Restaurant
No price mark-up
Cheapest island wide delivery $2.90 to $9.90
Pre-order up to 28 days ahead


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4.0 /5
(Verified Purchase)
Reviewed on 10th Nov 2020
More:
Food
Service
Value
Reviewed on 10th Nov 2020 Verified Purchase
First of all i would like to thank them for accepting the last minute order. Order was placed on a Friday night with smooth payment on Saturday for Monday tingkat delivery.

They are also flexible to change the soup to a dish if you ... More require

When the first few tingkat deliveries happened, they were in generous portions and food quality were great. Thumbs up for that!

Then less than a week, my dad was getting tired of the food.

Twice the driver did not arrive on usual time.. He was not late but arrived an hour later than usual so we were abit worried if we were forgotten.

We also feedbacked that the food was not as good as days ago. And the delivery also got mixed up a few times for the soup and rice. We did not order rice. We had more servings of the soups than usual. So we guessed the 1st few days generous portions could be a mistake. shown as pictures. We also guessed there might be a different chef hence the food qualities were different.

They were happy to give a refund on the remaining days that were not delivered but my dad wanted to save the trouble for everyone else.
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20 days Dinner Package
provided by Yeh Lai Siang Catering Service
Favourite dish: Hong Shao minced pork ball
First time ordering from merchant: Yes
Will recommend this merchant: Probably

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.6/ 5 Last 6 months
Most favourite dish: Curry Chicken
1223 reviews in total by past customers
A customer just ordered for 30 pax for 29th Sep, 12:00PM
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