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"Tingkat order"

Review of Le Xin Catering Group Pte Ltd by Mdm Liw Eng Hua

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4.0 /5
(Verified Purchase)
Reviewed on 28th Apr 2020
More:
Food
Service
Value
Tingkat order
Reviewed on 28th Apr 2020 Verified Purchase
Food sent too early, for dinner they reached 3:30 pm.
Portion are good enough for 3 adults.
Chicken taste really bad, never defrost properly.
Family Deluxe Dinner Tingkat - 5 Days Trial
provided by Le Xin Catering Group Pte Ltd
Favourite dish: Pork Rib
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
Le Xin Catering Group Pte Ltd from Le Xin Catering Group Pte Ltd responded to this review
Responded on 1st Jul 2020 11:54 AM
Dear Mdm. Liw Eng Hua,

Thank you for your valuable feedback. Please note that our Dinner Tingkat delivery ranges from 3pm to 7pm.

We would like to express our sincerest apologies regarding the disappointing chicken dish you mentioned in your ... More feedback. We have escalated this issue to the kitchen and immediate actions have been taken by our chefs to continuously improve in order to provide the best food to our customers.

We strive to serve you better in the future again, thank you for your support towards us.

Best Regards,
Le Xin Catering Group
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Review Summary

Customer rating: 4.7/ 5 Last 6 months
Most favourite dish: Curry Chicken
1206 reviews in total by past customers
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A customer just ordered for 29th Dec, 4:00PM
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