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"Getting bad to worst in food quality and service."

Review of Hewtop Catering Pte Ltd by Mr Kenny

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  • Mr Kenny
  • Tingkat/ Daily Meals
  • 11th Nov 2024
  • 2 Pax
Getting bad to worst in food quality and service.
Reviewed on 8th Dec 2024 Verified Purchase
Have been with Hewtop for around a year but recent few months the food and service has been getting bad to worst despite complaining to their customer service and boss.
Will try out other caterer in the meantime.

e.g.
Fish has been tasteless ... More for few occasion and the service staff reply is "Will feedback to kitchen but the same thing will happen again.

Whatsapp reply has been getting slower and slower whenever issue occurs.
Standard reply, " will feedback to kitchen" for all sorts of issue.
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Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
provided by Hewtop Catering Pte Ltd
First time ordering from merchant: No
Will recommend this merchant: No

FoodLine Authentic Review

 Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.5/ 5 Last 6 months
Most favourite dish: Soup
7225 reviews in total by past customers
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A customer just ordered for 2 pax for 10th Mar
(Ordered a few hours ago)
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