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"Late caterer"

Review of RichFood Group by Ms Amy Choy

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4.0 /5
(Verified Purchase)
Reviewed on 4th Dec 2023
More:
Food
Service
Value
  • Ms Amy Choy
  • Corporate/Company Event
  • College Road
  • 8th Nov 2023
  • 45 Pax
Late caterer
Reviewed on 4th Dec 2023 Verified Purchase
This caterer was late for 45 mins. Maybe due to the food too long in the van, the Soon Kueh has turned sour. But their honey Grilled pork chop was good.
Elite Buffet
provided by RichFood Group
Favourite dish: Honey Grilled pork chop
First time ordering from merchant: Yes
Will recommend this merchant: Probably
Hayden from RichFood Group responded to this review
Responded on 21st Dec 2023 04:47 AM
Dear Amy,

Thank you for taking the time to share your experience with us. We sincerely apologize for the delay in our service and any inconvenience it may have caused during your recent event.

We assure you that we are taking immediate steps ... More to address the timeliness of our deliveries. Your feedback is invaluable to us as we continuously strive to improve our services.

We are also genuinely sorry to hear about the quality issue with the Soon Kueh. We appreciate your patience and the opportunity to make amends.

We look forward to have the opportunity to serve you better in the near future!
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FoodLine Authentic Review

 Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 3.0/ 5 Last 6 months
Most favourite dish: Red Bean Dessert
21 reviews in total by past customers
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A customer just ordered for 30 pax for 8th Dec, 5:30PM
(Ordered 15 mins ago)
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