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"Lack advance notification of later than usual delivery"

Review of KIM KITCHENZ by Ms Belle

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(Verified Purchase)
Reviewed on 20th Jan 2023
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BL
Lack advance notification of later than usual delivery
Reviewed on 20th Jan 2023 Verified Purchase
Food menu and quality is fine but yet to improve on their 2.5 hours off usual delivery time with no advance courtesy notification. Quite disappointing.
Balanced Tingkat Series - Lunch/Dinner Tingkat (20 Days, 2 Dishes + 1 Soup OR 3 Dishes)
provided by KIM KITCHENZ
First time ordering from merchant: No
Will recommend this merchant: Not too sure
Kim Kitchenz from KIM KITCHENZ responded to this review
Responded on 26th Jan 2023 12:21 PM
Dear Customer
Our team will continue to improve on our delivery timing and we are seeking with your understanding.
Please know that we will be addressing this review with the logistic team so they can improve from it and strive to do better in the ... More future. Any enquiry, you whatapp 87175252.

Thank you
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Review Summary

Customer rating: 4.4/ 5 Last 6 months
Most favourite dish: Fish
460 reviews in total by past customers
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A customer just ordered for 37 pax for 5th Dec, 6:00PM
(Ordered 13 mins ago)
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