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"Good food, but service can be improved."

Review of Kim's Catering Pte Ltd by Ms Cheryl

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Tingkat
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Cheapest island wide delivery $2.90 to $9.90
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5.0 /5
(Verified Purchase)
Reviewed on 26th Oct 2023
More:
Food
Service
Value
Reviewed on 26th Oct 2023 Verified Purchase
Food was good. Seems to be same as hewtop catering which I ordered from before last year. Same aunty doing the deliveries and food quality very similar. But this is cheaper than hewtop so great!!!

However, the service quality isn't as good as ... More hewtop last year. I've put in the comments that we do not want any spicy food including pepper. Also whatsapped the service staff to remind which he replied okay, but eventually still received the pork chop with black pepper ????. Also stated don't want bittergourd but still received bittergourd soup.

Delivery was at approx 4pm daily. A bit too early for dinner I feel. Though it is during the time range stated. I had to arrange someone to be home at that timing daily to bring the food into the house and refrigerate it. There was 1 day that I didn't do so and the soup turned a little sour.
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Kim's Catering Tingkat Meal (5 days trial)- Without Rice
provided by Kim's Catering Pte Ltd
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.5/ 5 Last 6 months
Most favourite dish: Prawn Paste Fried Chicken
2005 reviews in total by past customers
A customer just ordered for 20 pax for 15th Nov, 4:00PM
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