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"Portion too small!!!"

Review of Yea! Mama Catering by Ms KONG MEI GUEN

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Latest Request for Quotations

Client Event
Corporate Christmas menu (bijan) for 0 guests on 21 Dec 2024
Corporate Buffet for 60 guests on 21 Dec 2024
Corporate Full buffet for 80 guests on 18 Nov 2024
3.0 /5
(Verified Purchase)
Reviewed on 24th Apr 2023
More:
Food
Service
Value
Reviewed on 24th Apr 2023 Verified Purchase
I want to express my disappointment with the mini buffet portion for 20paxs that I experienced for company catering on 20April . On this particular occasion, I was extremely dissatisfied with the portion sizes offered in the buffet.

The serving ... More sizes for 20paxs were significantly smaller than usual. As a result, I had to go out to other restaurants several times to get enough food to satisfy my clients & workers. Furthermore, the limited portion size did not justify the high cost of the buffet.

I hope you understand my frustration with the buffet portion size, as I believe it does not meet the usual high standards of your restaurant. As a customer, I expect better service and quality, and I hope that you will take the necessary steps to address this issue
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Mini Buffet A @ $21.90/pax
provided by Yea! Mama Catering
First time ordering from merchant: Yes
Will recommend this merchant: No
Yea! Mama Team from Yea! Mama Catering responded to this review
Responded on 3rd Aug 2023 05:49 PM
Hi Ms Kong,

We apologize for the dissatisfaction you experienced with the mini buffet portion during our catering on 20th April.

Your feedback is crucial to us, and we deeply regret falling short of your expectations. Rest assured, we take ... More this matter seriously, and we are already investigating the root cause to prevent such incidents in the future.

As a gesture of goodwill, we would like to offer you a special deal for your next catering order with us. Our team will personally reach out to discuss the details.

Thank you for your understanding, and we look forward to serving you better in the future.
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Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.3/ 5 Last 6 months
Most favourite dish: Bangers & Mash
38 reviews in total by past customers
A customer just ordered for 1 pax for 18th Nov
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