"Multiple mistakes in my order. Need to improve service."

To be fair, food was above average on most days. But it's the worst service I've ever encountered among the tingkat caterers. Hongchoo kept getting my order wrong. Out of the first 6 days, 4 days I had received the wrong order (Hong Choo later ... More clarified that the multiple mistakes were due to a new driver). Either not supposed to have spicy dish but they delivered spicy, if not then gave me 1 pax rice when it's supposed to be 2. One of the days was worst, no rice at all. When I called in, they wanted to compensate by providing the extra rice on the next day, which means 4 pax of rice. Does that make sense? Eventually they agreed to refund money for the rice that was missed out. But one of the staff had a bad attitude.

Please work on your service recovery, Hong Choo.
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