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"Bad service, great delivery, ok food."

Review of House Of Catering F&B Pte Ltd by Ms Sophia

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Latest Request for Quotations

Client Event
Corporate Full buffet setup for 0 guests on
Corporate Full buffet setup-xmas for 70 guests on 17 Dec 2024
Corporate Bento for 35 guests on 20 Dec 2024
4.0 /5
(Verified Purchase)
Reviewed on 19th Dec 2019
More:
Food
Service
Value
  • Ms Sophia
  • Community Event
  • Choa Chu Kang Avenue 3
  • 1st Dec 2019
  • 50 Pax
Reviewed on 19th Dec 2019 Verified Purchase
The caterer has internal miscommunication that resulted in them calling me back about 5 times in day, and i had to cancel as order and order again just a few days before the actual event. Very sloppy work on their end. However, delivery staff was ... More very nice and polite.

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Feedback from the caterer:

Dear Ms Sophia,
Please accept our sincerest apologies for the unpleasant experience you had with us during the delivery process. This was because some of the items ordered were currently out of stock and we have since rectified this issue to ensure communication between us and the customer will be smoother. We hope to serve you again soon.
Regards,
House of Catering F&B

Show less
Standard High Tea Buffet @ $10.50/pax
provided by House Of Catering F&B Pte Ltd
First time ordering from merchant: Yes
Will recommend this merchant: No

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 3.5/ 5 Last 6 months
Most favourite dish: Curry Chicken
850 reviews in total by past customers
A customer just ordered for 17 pax for 18th Dec, 6:00PM
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