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"Not recommended. Unhappy customer."

Review of Empire Food Catering Pte Ltd by Ms Vivien

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Catering
Tingkat
Restaurant
No price mark-up
Cheapest island wide delivery $2.90 to $9.90
Pre-order up to 28 days ahead
Best Tingkat & Daily Meal Promotions from $3 /pax
Biggest Tingkat Portal with 26 merchants
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Latest Request for Quotations

Client Event
Corporate Full buffet for 450 guests on
Corporate Bento for 195 guests on 11 Dec 2024
Corporate Bento for 30 guests on 29 Nov 2024
3.0 /5
(Verified Purchase)
Reviewed on 18th May 2020
More:
Food
Service
Value
  • Ms Vivien
  • Friends/Family Event
  • Hougang Street 91
  • 27th Apr 2020
  • 4 Pax
Not recommended. Unhappy customer.
Reviewed on 18th May 2020 Verified Purchase
Ordered tingkat dinner for 4 pax. Each dish was squeezed into 1 bowl - very miserable portion fpr 4 pax. The soup came in 2 bowls but each bowl was only half full.

The caterer imposed an additional $10 for disposable container when the staff ... More called me to make payment. When I ordered through foodline, there was no indication of this.
Show less
Family Deluxe (Dinner) - 10 days
provided by Empire Food Catering Pte Ltd
First time ordering from merchant: Yes
Will recommend this merchant: No
Empire Food Catering Pte Ltd from Empire Food Catering Pte Ltd responded to this review
Responded on 1st Jul 2020 09:52 AM
Dear Ms. Vivian,

Our sincerest apologies on your incident, the portion should not be half filled, we will review with the kitchen and ensure such things would not happen again. As for the additional charge, there was a technical error on ... More Foodline’s webpage that delayed the update of the price.

Thank you for choosing Empire Food Catering, we hope to receive your continuous support as we strive to serve you better.

Best Regards,
Empire Food Catering
Show less

FoodLine Authentic Review

 Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.0/ 5 Last 6 months
Most favourite dish: Curry Chicken
298 reviews in total by past customers
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(Ordered 1 min ago)
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