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"Poor customer service"

Review of Robert Catering Services by Ms Yuting Hu

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Tingkat
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Corporate Bento for 30 guests on 29 Nov 2024
4.0 /5
(Verified Purchase)
Reviewed on 17th Dec 2021
More:
Food
Service
Value
Reviewed on 17th Dec 2021 Verified Purchase
Ordered for 30 days but no delivery for 5 days & late delivery for some days. When call up to ask on the late delivery, kept saying will call me back but never do so. Decided to cut short the order to 20 days. Call up the caterer to confirm the last ... More day so that I can start the next order from another caterer, the lady said will inform the person in charge & replied me in WhatsApp but only got the confirmation after 3 calls. The worst experience I had with a Tingkat Caterer. Food is actually not bad but can't be said about the service.
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30 days Trial Package
provided by Robert Catering Services
First time ordering from merchant: No
Will recommend this merchant: Not too sure

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.6/ 5 Last 6 months
Most favourite dish: Curry Chicken
1065 reviews in total by past customers
A customer just ordered for 40 pax for 29th Dec, 11:30AM
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