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"Food is good but order process can be improved"

Review of Empress Porridge by Sandie Fun

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4.0 /5
(Verified Purchase)
Reviewed on 21st Mar 2022
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  • Sandie Fun
  • Tingkat meals
  • Jurong East Avenue 1
  • 28th Feb 2022
  • 2 Pax
Food is good but order process can be improved
Reviewed on 21st Mar 2022 Verified Purchase
Not sure if it's good to have noodles on the menu as they do not keep well considering that delivery timings. Overall, food is still good although portions and quality seem reduced and not so worth the price tag anymore. While the emphasis on food ... More variety is appreciated, ordering via Foodline needs to be improved. Caterer takes a long time to accept order and needs to be reminded.
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10 days Dinner Tingkat Package
provided by Empress Porridge
First time ordering from merchant: No
Will recommend this merchant: Probably
Empress Porridge from Empress Porridge responded to this review
Responded on 31st Mar 2022 02:13 PM
Hi Sandie, thank you for your comments and feedback. Over at Empress Porridge, we strive to do our best for our customers and we will look into streamlining our internal processes.

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 Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.4/ 5 Last 6 months
Most favourite dish: Soup
141 reviews in total by past customers
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A customer just ordered for 25th Feb, 6:30PM
(Ordered 13 mins ago)
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