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Cat & the Fiddle review

Note: Win $388 this month by ordering from Cat & the Fiddle through FoodLine.sg here.

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Cat & the Fiddle review

Exceptional 4.8/5 Last 6 months
106 reviews in total
Most favourite dish: Oreo Cheesecake

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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5.0 /5
(Verified Purchase)
Reviewed on 28th Jun 2021
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Value
Reviewed on 28th Jun 2021 Verified Purchase
Order was accepted quickly and the delivery came on time too. Everything went well and the cheesecake was kept cold which was good ^^
Cheesecakes
First time ordering from merchant: Yes
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 23rd May 2021
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Service
Value
  • Birthday
  • Jurong West Street 41
  • 22nd May 2021
Reviewed on 23rd May 2021 Verified Purchase
Good service and fast delivery. Everything is okay except the crust is very sweet and not nice with durian together.
Cheesecakes
First time ordering from merchant: Yes
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 5th Mar 2021
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Reviewed on 5th Mar 2021 Verified Purchase
Was meant to be a surprise birthday cake for a family member. Hence we couldnt let her know in advance.

and as she should be the only one at home and might likely step out home around the scheduled delivery timing. they said they would send back ... More the cake if no one was home. so what was a surprise birthday celebration without a cake? couldnt they leave it with the neighbours? we could discuss with the neighbours for the special arrangements. worse come to worst, the birthday lady would need to be contacted by the delivery man to rush back home for the cake delivery. Why didnt they suggest this before telling me that they would send the cake back to the shop if no one was home when delivery?

this was our 2nd choice caterer as the 1st choice was not delivering close to chinese new year. not even 3 days before chinese new year because foodline was closed during that period. they work with foodline for delivery.

the customer service lady was abit impatient. i tried to explain one of my points and she just kept on rattling and not trying to understand where i came from.

i selected chocolate happy birthday tag to come with the cake. and they told me it was not halal and could not deliver as they are halal shop. so why was it a choice from the beginning?

the selection on the web didnt allow both chocolate birthday tag and candles at the same time. so meaning i could have either one of them only? a cake with a birthday tag only or a cake with candles only? wondering was it a technical error which foodline should be looking at it or some oversight by the caterer?

i wasnt sure about the birthday ladys age.. and i couldnt confirm between the 2 years i told the lady. Common sense was to give more candles than less right so we could put the correct number of candles?

well, at least the birthday lady and family were happy with the cake after all the trouble ordering it for her. they all liked he flavour that i picked for her.
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Cheesecakes
First time ordering from merchant: Yes
Will recommend this merchant: Probably
5.0 /5
(Verified Purchase)
Reviewed on 18th Nov 2020
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Value
  • No event, just craving for cheesecake
  • 18th Nov 2020
Reviewed on 18th Nov 2020 Verified Purchase
Super love this cheesecake! Best consumed frozen and it’s very decent too when chilled! I will definitely get it again anytime soon!
Cheesecakes
First time ordering from merchant: No
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 20th Oct 2020
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Food
Service
Value
  • daily consumption
  • Lorong 7 Realty Park
  • 19th Oct 2020
Reviewed on 20th Oct 2020 Verified Purchase
Cake was creamy and delicious. Would be great is self-collection was available instead of spending extra on delivery service.
Cheesecakes
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 6th Oct 2020
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Value
Reviewed on 6th Oct 2020 Verified Purchase
The cake was good and the delivery service is promising too. Just a little downside, we are unable to have the self collection service.
Cheesecakes
First time ordering from merchant: No
Will recommend this merchant: Probably
5.0 /5
(Verified Purchase)
Reviewed on 9th Aug 2020
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Value
Reviewed on 9th Aug 2020 Verified Purchase
Very helpful customer service. Great choices of cakes and attractive pricing. Cheesecake was very creamy and smooth, and the salted caramel added a nice fragrance to the cheesecake without being too sweet. I heard the Neko cheesecake is very good ... More too, will try it next order.
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Cheesecakes
Favourite dish: Very smooth and super creamy cheesecake, one of the best I had in Singapore.
First time ordering from merchant: Yes
Will recommend this merchant: Yes
1.0 /5
(Verified Purchase)
Reviewed on 22nd Apr 2020
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Value
  • Birthday
  • Collect From Merchant At The Central Clarke Quay
  • 18th Apr 2020
Reviewed on 22nd Apr 2020 Verified Purchase
I was at store now to collect but no one was there. I’ve called up several contacts Main or branch or WhatsApp since last week and there was no one pick up/ answer. Their service confirm sucks and definitely not acceptable !
Cheesecakes
Favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: No
5.0 /5
(Verified Purchase)
Reviewed on 5th Apr 2020
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Food
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Value
Reviewed on 5th Apr 2020 Verified Purchase
The mobile pick up location is actually in the carpark behind Amk hub.. I was looking for a mobile shop initially..
Cheesecakes
Favourite dish: Oreo cheesecake
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 9th Apr 2020
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Food
Service
Value
  • Just wanted to eat
  • Collect From Merchant At Near Boon Lay Mrt Br
  • 4th Apr 2020
Reviewed on 9th Apr 2020 Verified Purchase
The cake is delicious and the collection point is convenient for me. My kids love it so much. will again.
Cheesecakes
First time ordering from merchant: No
Will recommend this merchant: Yes

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