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+ROBERT CATERING SERVICES PTE LTD review

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+ROBERT CATERING SERVICES PTE LTD review

Exceptional 4.8/5 Last 6 months
329 reviews in total
Most favourite dish: Curry Chicken

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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Order from +ROBERT CATERING SERVICES PTE LTD on FoodLine.sg, and get:
5.0 /5
(Verified Purchase)
Reviewed on 2nd Feb 2023
More:
Food
Service
Value
Reviewed on 2nd Feb 2023 Verified Purchase
The lowest price tingkat so far, but food is not to my expectation.
Portion is just nice, but dishes is usually salty. Feedback few times but with slight/no improvement. Services is responsive though.
30 days Trial Package
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
3.0 /5
(Verified Purchase)
Reviewed on 22nd Dec 2022
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Food
Service
Value
Reviewed on 22nd Dec 2022 Verified Purchase
Ordered 3 dish 1 soup with rice for tingkat. 1st day came 4 dish and no rice. feedback to them with a response saying will add 1 dish.

subsequent 3 out of 10 days came without rice.

food taste normal. soup is salty. everyday taste like water ... More add salt.
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10 days Trial Package
Favourite dish: NA
First time ordering from merchant: Yes
Will recommend this merchant: No
5.0 /5
(Verified Purchase)
Reviewed on 6th Nov 2022
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Food
Service
Value
  • Birthday
  • Yishun Ring Road
  • 5th Nov 2022
  • 1 Pax
Reviewed on 6th Nov 2022 Verified Purchase
The food is cold when arrived my house. The fried rice is soft and wet my guests commented the rice is bad. The curry chicken is so cold and tasted weird like overnight curry. The portion of the food is miserable not enough for 10pax. The jelly ... More cocktail and packet drinks is good. Overall my guests are unhappy with the food and advice us not to order from this caterer ever again
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Delight Mini Buffet @ $14.90/pax
Favourite dish: Broccoli with mushrooms
First time ordering from merchant: Yes
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 2nd Dec 2022
More:
Food
Service
Value
  • daily dinner
  • Montreal Drive
  • 4th Nov 2022
  • 2 Pax
Reviewed on 2nd Dec 2022 Verified Purchase
There is a wide variety of dishes, but the volume is relatively small, not enough for 2 persons, hope they can increase the dishes, then i definitely would buy again
10 days Trial Package
Favourite dish: had a wide variety of dishes
First time ordering from merchant: Yes
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 18th Nov 2022
More:
Food
Service
Value
Reviewed on 18th Nov 2022 Verified Purchase
Ordered a few times with this caterer.. however this time round they delivered a few times on my skipped days.
10 days Trial Package
First time ordering from merchant: No
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 12th Oct 2022
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Food
Service
Value
Reviewed on 12th Oct 2022 Verified Purchase
The food was good and delicious, well thought out with different varieties every day. Delivery is on time.
5 days Trial Package
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 12th Nov 2022
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Food
Service
Value
Reviewed on 12th Nov 2022 Verified Purchase
Food is acceptably ok - good. On service, there have been mistakes made which is unusual for a caterer. The 'mistakes' made in administration have been rectified having been informed. However, it is good to note that mistakes made (repeatedly) in ... More simple ordinary administration can put off the customer - i.e., losing the customer due to the hassle.
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30 days Trial Package
First time ordering from merchant: No
Will recommend this merchant: Not too sure
4.0 /5
(Verified Purchase)
Reviewed on 11th Oct 2022
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Food
Service
Value
  • tingkat
  • Bedok Reservoir View
  • 17th Aug 2022
  • 1 Pax
Reviewed on 11th Oct 2022 Verified Purchase
I like the early delivery (4.30pm). Food is not salty and is the dry type which suits me very well. But of late provided the same type of vegetables, chicken, potatoes. I attribute this to the supply and demand. The dishes are very simple and not ... More for fussy eaters.
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20 days Trial Package
Favourite dish: None in particular
First time ordering from merchant: No
Will recommend this merchant: Probably
2.0 /5
(Verified Purchase)
Reviewed on 19th Jul 2022
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Food
Service
Value
Reviewed on 19th Jul 2022 Verified Purchase
Initially, my order was made on a monday, which was a public holiday off in lieu. My order was only accepted on wednesday after I contacted foodline chat services twice to query about the delay in the caterer accepting the order.

On the day ... More itself, the food arrived earlier than expected which wasn't a bad thing. But I'm not sure if it is because of the travelling time on the road or because the food arrived earlier and it was left sealed until the meal time started that caused the vegetable dish to become sour.
The broccoli and mushroom dish had a sour smell to it and upon tasting it, it was really spoilt, broccoli had a sour taste. Fyi, this dish was stated as recommended.
Called the caterer and was told that the kitchen was closed for the day. Was told to send a whatsapp to state the issue and that someone will get back to me on the next day, which was a sunday.
It wasn't until I sent a whatsapp again on sunday at 1134am before i received a call at 1210pm from one of the staff.

Summary, a refund for the veg plus some complimentary pastries will be send to me again. A followup call was supposed to be done for arranging the delivery of the pastries, but since sunday till now, I've not hear anything from the caterer, even after I've whatsapp my conversation with the staff to their phone number.

TBH, service recovery is very poor. The whole experience with this caterer left a very bad impression. Even if they were to follow up again, i will not recommend to order from them..
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Mini Deluxe Buffet @ $13.90/pax
First time ordering from merchant: Yes
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 1st Jul 2022
More:
Food
Service
Value
  • Corporate/Company Event
  • Joan Road
  • 23rd Jun 2022
  • 15 Pax
Reviewed on 1st Jul 2022 Verified Purchase
Delivery come on time and service is good. affordable price and nice food. will recommended to friend and will order again.
Mini Deluxe Buffet @ $13.90/pax
Favourite dish: Sambal Prawn 参巴鲜虾  foodline
First time ordering from merchant: Yes
Will recommend this merchant: Yes

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