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Le Xin Catering Group Pte Ltd review

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Le Xin Catering Group Pte Ltd review

Exceptional 4.6/5 Last 6 months
1,207 reviews in total
Most favourite dish: Curry Chicken

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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4.0 /5
(Verified Purchase)
Reviewed on 21st May 2020
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Food
Service
Value
Reviewed on 21st May 2020 Verified Purchase
Food relatiively one of the better ones compare to other caterers but serving a little small for big eaters like us. Will order again.
Family Deluxe Dinner Tingkat - 10 Days
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 8th Jun 2020
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Food
Service
Value
Reviewed on 8th Jun 2020 Verified Purchase
First time trying Le Xin Catering. Satisfied with the food varieties. Good home cooked meals, not too sweet, not too salty. Good food. Delicious. Good portion, more than enough for 2 persons. Delivery on time as promised. Thanks
Family Deluxe Dinner Tingkat - 10 Days
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 10th Jun 2020
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Food
Service
Value
  • Tingkat lunch
  • Ang Mo Kio Street 44
  • 24th Apr 2020
  • 1 Pax
Reviewed on 10th Jun 2020 Verified Purchase
The food is generally good. Amount of vegetables is definitely good. The seasonal vegetables can be pretty repetitive - got twice a week for cauliflower. It will be great if the meat dish portion for wings/drumlets is more. 2 small pieces of chicken ... More per person is not enough when the other 2 dishes are not meat dishes. It's usually a meat dish, egg/beancurd, vegetable and soup.
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Family Deluxe Lunch Tingkat - 20 Days
Favourite dish: Prawn paste chicken
First time ordering from merchant: No
Will recommend this merchant: Yes
Le Xin Catering Group Pte Ltd from Le Xin Catering Group Pte Ltd responded to this review
Responded on 1st Jul 2020 11:48 AM
Dear Ms Juilet Tay,

Thank you for choosing Le Xin Catering again. We take all our feedback seriously and we appreciate your concerns raised. As our chefs make do with the best seasonal vegetable available, we seek your understanding in this ... More matter. However, we will ensure that we review the menu as well to ensure that we provide the best food variety for our customers.
We will also review the portion sizing with our chefs and kitchen staff to provide better catering experience for all our customers.

As we continue to improve on our food and services provided, we would love to have your support again in the future.

Best Regards,
Le Xin Catering Group
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4.0 /5
(Verified Purchase)
Reviewed on 12th May 2020
More:
Food
Service
Value
  • Tingkat/ Daily Meals
  • Lorong 4 Toa Payoh
  • 23rd Apr 2020
  • 3 Pax
Reviewed on 12th May 2020 Verified Purchase
The food in general is ok with different variety but more towards the salty side. Portion is slightly lesser than the rest of the caterer i've ordered previously.
Family Deluxe Lunch Tingkat - 10 Days
First time ordering from merchant: Yes
Will recommend this merchant: Probably
Le Xin Catering Group Pte Ltd from Le Xin Catering Group Pte Ltd responded to this review
Responded on 1st Jul 2020 11:53 AM
Dear Mr. Anthony,

Thank you for your valuable feedback.

As we aim to provide only the best for our customers, we greatly appreciate your feedback for improvement. We have provided feedback to the kitchen accordingly.

We will strive to ... More continuously improve and we look forward to serve you better in future.

Best Regards,
Le Xin Catering Group
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4.0 /5
(Verified Purchase)
Reviewed on 28th May 2020
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Value
Reviewed on 28th May 2020 Verified Purchase
The first 2 day 1 of the dishes turn sour feedback to customer service and settled. Portion wise good for 2 adult 1 kid. Soups were good except salted veggie soup, too salty. Fried eggs came charred. Other than that the dishes quite good that suit ... More our taste bud just that don't know why they veggie and gravy always gluey like.
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Family Deluxe Dinner Tingkat - 20 Days
Favourite dish: soups, curry chicken
First time ordering from merchant: No
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 28th Apr 2020
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Food
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Value
Reviewed on 28th Apr 2020 Verified Purchase
Food sent too early, for dinner they reached 3:30 pm.
Portion are good enough for 3 adults.
Chicken taste really bad, never defrost properly.
Family Deluxe Dinner Tingkat - 5 Days Trial
Favourite dish: Pork Rib
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
Le Xin Catering Group Pte Ltd from Le Xin Catering Group Pte Ltd responded to this review
Responded on 1st Jul 2020 11:54 AM
Dear Mdm. Liw Eng Hua,

Thank you for your valuable feedback. Please note that our Dinner Tingkat delivery ranges from 3pm to 7pm.

We would like to express our sincerest apologies regarding the disappointing chicken dish you mentioned in your ... More feedback. We have escalated this issue to the kitchen and immediate actions have been taken by our chefs to continuously improve in order to provide the best food to our customers.

We strive to serve you better in the future again, thank you for your support towards us.

Best Regards,
Le Xin Catering Group
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3.0 /5
(Verified Purchase)
Reviewed on 15th May 2020
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Food
Service
Value
Reviewed on 15th May 2020 Verified Purchase
The food were generally bad, e.g. fried food are dry and burnt most of the time, the veg are old and bitter most of the time. Occasionally, the meat were ok. Lot of time look ok but taste bad.

Delivery was quite early, at early 4pm. By dinner, ... More need reheat the food.

Really waste of money and food.
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Family Deluxe Dinner Tingkat - 10 Days
Favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: No
Le Xin Catering Group Pte Ltd from Le Xin Catering Group Pte Ltd responded to this review
Responded on 18th May 2020 04:15 PM
Dear Mrs Ng,

Thank you for your valuable feedback. We have spoken to our chef regarding the quality of food and will pay more attention in the future. Kindly note that our delivery timing is between 3-7pm as we have customers that consume an ... More early dinner.

Thank you and we hope to serve you again soon.

Regards,

Le Xin Catering Group
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3.0 /5
(Verified Purchase)
Reviewed on 22nd May 2020
More:
Food
Service
Value
  • Ting Kat dinner
  • Hougang Avenue 8
  • 20th Apr 2020
  • 4 Pax
Reviewed on 22nd May 2020 Verified Purchase
The food was not up to expectations. Green vegetables has some unpleasant taste. The soup we had 2 bowls same soup but 1 taste sour n 1 not sour. It’s suppose to be chicken white vegetables soup.
Family Deluxe Dinner Tingkat - 20 Days
Favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: No
Le Xin Catering Group Pte Ltd from Le Xin Catering Group Pte Ltd responded to this review
Responded on 1st Jul 2020 11:51 AM
Dear Mr. Ranndy Yip,

Thank you for your valuable feedback.

Our sincerest apologies for the unpleasant experience you have been through. As our company takes such food quality matters very seriously, we have conducted an immediate ... More investigation and immediate actions have been taken since April to improve on our food quality.

As we strive to provide the best food for our customers, we hope to continuously improve and serve you better in future. Thank you and have a nice day ahead.

Best Regards,
Le Xin Catering Group
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4.0 /5
(Verified Purchase)
Reviewed on 22nd May 2020
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Food
Service
Value
Reviewed on 22nd May 2020 Verified Purchase
Generous portion and delicious dishes. We ordered 2 pax and its just nice for 2 adult and 1 kid to share.
Family Deluxe Dinner Tingkat - 20 Days
First time ordering from merchant: Yes
Will recommend this merchant: Probably
2.0 /5
(Verified Purchase)
Reviewed on 26th Apr 2020
More:
Food
Service
Value
Reviewed on 26th Apr 2020 Verified Purchase
Food quality, Soup portion quantity, food cleaniness can be improved. Customer service staffs over the phone needs improvement in customer service standard. Caterer unreachable on saturday as not they are not in operation.
Family Deluxe Lunch Tingkat - 5 Days Trial
First time ordering from merchant: Yes
Will recommend this merchant: No

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