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RichFood Group review

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RichFood Group review

Review score 2.5/5 Last 6 months
22 reviews in total
Most favourite dish: Red Bean Dessert

FoodLine Authentic Review

 Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
Latest Promotions & Menus
4.0 /5
(Verified Purchase)
Reviewed on 4th Dec 2023
More:
Food
Service
Value
  • Corporate/Company Event
  • College Road
  • 8th Nov 2023
  • 45 Pax
Late caterer
Reviewed on 4th Dec 2023 Verified Purchase
This caterer was late for 45 mins. Maybe due to the food too long in the van, the Soon Kueh has turned sour. But their honey Grilled pork chop was good.
Elite Buffet
Favourite dish: Honey Grilled pork chop
First time ordering from merchant: Yes
Will recommend this merchant: Probably
Hayden from RichFood Group responded to this review
Responded on 21st Dec 2023 04:47 AM
Dear Amy,

Thank you for taking the time to share your experience with us. We sincerely apologize for the delay in our service and any inconvenience it may have caused during your recent event.

We assure you that we are taking immediate steps ... More to address the timeliness of our deliveries. Your feedback is invaluable to us as we continuously strive to improve our services.

We are also genuinely sorry to hear about the quality issue with the Soon Kueh. We appreciate your patience and the opportunity to make amends.

We look forward to have the opportunity to serve you better in the near future!
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4.0 /5
(Verified Purchase)
Reviewed on 15th Oct 2023
More:
Food
Service
Value
  • Bento/ Packed Meal
  • Marsiling Lane
  • 15th Oct 2023
  • 120 Pax
Value for money
Reviewed on 15th Oct 2023 Verified Purchase
Food arrived promptly and it was good! Although some of the tofu did not have sauce, it was fine. Food tasted better than the usual caterings.
RoyalFeast Bento
First time ordering from merchant: Yes
Will recommend this merchant: Yes
Hayden from RichFood Group responded to this review
Responded on 19th Oct 2023 01:31 AM
Dear Alicia,

Thank you for taking the time to leave us such a wonderful review! We are delighted to know that you have enjoyed your meal.
Your feedback means a lot to us and serves as a great source of motivation for our team.

Once again, ... More thank you for choosing RichFood Group. We look forward to serving you again soon!
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