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Soul Delicacies Pte Ltd review

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Soul Delicacies Pte Ltd review

Exceptional 4.9/5 Last 6 months
58 reviews in total
Most favourite dish: All The Delivered Meals

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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4.0 /5
(Verified Purchase)
Reviewed on 29th Sep 2023
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Food
Service
Value
Reviewed on 29th Sep 2023 Verified Purchase
We're disappointed with the tingkat meals provided by Soul Delicacies for the past 10 days. We recently resumed our subscription after a hiatus of about 6 months. It seems that there hasn't been a significant improvement in the variety of the dishes ... More since our previous subscription.
We had opted out of beef due to dietary preferences, and each time it was replaced with roasted chicken. While we appreciate the effort to provide an alternative, the repeated servings of roasted chicken became monotonous and unappetizing.
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10 Days (dinner)
First time ordering from merchant: No
Will recommend this merchant: Not too sure
4.0 /5
(Verified Purchase)
Reviewed on 21st Aug 2023
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Service
Value
Reviewed on 21st Aug 2023 Verified Purchase
This is our 3rd tingkat catering that we tried on their trial menu.
We consider Soul's the best thus far, beating the earlier two in most aspects: food quality, variety, portion, consistency in delivery timing around noon.

Most dishes are not ... More too salty nor oily.

Just a small feedback... the vegetables tend to be a tad slightly under cooked, the greens and carrots remain too crunchy for my elderly mum who uses dentures.

Keep it up, Soul Delicacies!
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5 Days trial (lunch)
Favourite dish: Many of their dishes are quite delicious!
First time ordering from merchant: Yes
Will recommend this merchant: Probably
Sherilyn from Soul Delicacies Pte Ltd responded to this review
Responded on 7th Sep 2023 09:24 AM
Dear Mr Foong,

We sincerely appreciate your kind feedback. Knowing that you're satisfied with our tingkat brings us joy. Your support means a lot, and we're grateful you chose Soul Delicacies.

Thank you once again!
4.0 /5
(Verified Purchase)
Reviewed on 9th Aug 2023
More:
Food
Service
Value
  • Tingkat Dinner
  • Bishan St 13
  • 26th Jun 2023
  • 2 Pax
Reviewed on 9th Aug 2023 Verified Purchase
This is the repeating order. We ordered dinner, comes with 2 proteins, typically chicken and beef/fish/prawns. We get bored with the style and taste after a while. May come back after taking a few months break.
20 Days (dinner)
First time ordering from merchant: No
Will recommend this merchant: Not too sure
Sherilyn from Soul Delicacies Pte Ltd responded to this review
Responded on 7th Sep 2023 09:28 AM
Dear Carolyn,

Thank you for your feedback. We hope to welcome you back soon for a refreshed dining experience. Your support means a lot to us!
4.0 /5
(Verified Purchase)
Reviewed on 28th Mar 2023
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Food
Service
Value
Reviewed on 28th Mar 2023 Verified Purchase
Food are nice and healthy. It has both seafood (fish/prawn) or meat(chicken/beef) daily. Vegetable portion a bit less
5 Days trial (lunch)
Favourite dish: roasted chicken
First time ordering from merchant: No
Will recommend this merchant: Yes
Nora from Soul Delicacies Pte Ltd responded to this review
Responded on 18th Apr 2023 09:52 AM
Dear Ms. Patricia,

We’d like to thank you again for taking the time to write this review of product. All feedback is highly appreciated, as it enables us here at Soul Delicacies to further develop our products and services.

In addition, your ... More review will help our future customers to make more informed purchase decisions which will reduce the amount of customer returns. This will have a positive impact on the environment. We can make good together!

We’re very grateful for customers like you and hope you stick with us for years to come! In case you have other feedback to us, please don’t hesitate to contact us at any time.

Thank you again!
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4.0 /5
(Verified Purchase)
Reviewed on 7th Mar 2023
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Value
Reviewed on 7th Mar 2023 Verified Purchase
Great variety of meat dishes, even including seafood and beef! It's suitable for adventurous diner but it's tad pricey
10 Days (dinner)
First time ordering from merchant: Yes
Will recommend this merchant: Probably
Nora from Soul Delicacies Pte Ltd responded to this review
Responded on 7th Mar 2023 10:45 AM
Hi Ms Belle.

Thank you for your support. We appreciate your review & we do hope to hear from you again soon????????☺️
4.0 /5
(Verified Purchase)
Reviewed on 25th Jan 2023
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Food
Service
Value
  • Friends/Family Event
  • C Compassvale Walk
  • 21st Jan 2023
  • 1 Pax
Reviewed on 25th Jan 2023 Verified Purchase
The fish not fresh, have funny smell, as you can see from the picture, that our balance food. The pork rib so hard and don't taste like BBQ, the prawn also not fresh, so soggy, herbal chicken so bitter. Expensive and not worth paying. Mala ... More scallop don't taste any mala.
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Longevity Mini Buffet 配套-寿 @$419.90/set (with Platter)
Favourite dish: Nothing
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
Nora from Soul Delicacies Pte Ltd responded to this review
Responded on 31st Jan 2023 11:20 AM
Dear Ms Chua,

I apologised for the unpleasant experience that you have with us. We greatly appreciate your feedback about the quality of the food. We will use these as a stepping stone to improve our food quality and services. Thank you once ... More again for your review.
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5.0 /5
(Verified Purchase)
Reviewed on 26th Jan 2023
More:
Food
Service
Value
Reviewed on 26th Jan 2023 Verified Purchase
Our 1st time ordered.
Food arrived earlier 45mins.
Overall is good except Pencai slightly salty to me.
Prosperity Ala Carte Delight 阖家幸福の单点配套
Favourite dish: Pencai
First time ordering from merchant: Yes
Will recommend this merchant: Yes
Nora from Soul Delicacies Pte Ltd responded to this review
Responded on 27th Jan 2023 09:52 AM
Thanks for your feedback, and your support too.
5.0 /5
(Verified Purchase)
Reviewed on 2nd Feb 2023
More:
Food
Service
Value
Reviewed on 2nd Feb 2023 Verified Purchase
I ordered Soul Delicious a few months ago, it was not good. I gave it a try again this time after seeing many good reviews. Indeed, the quality of food has improved tremendously! Every meal comes with 2 proteins, vege and tofu etc. Good value.
10 Days (dinner)
First time ordering from merchant: No
Will recommend this merchant: Yes
Nora from Soul Delicacies Pte Ltd responded to this review
Responded on 10th Feb 2023 04:43 PM
Hi Carolyn Leow,

We’re so happy to hear from you! We were thrilled to read your glowing review of your purchase. We take great pride in our work, and our sincerest hope is that it helps each one of our customers accomplish their goals. Your ... More feedback has demonstrated that it does, and we appreciate you letting us know and we are happy that you have given us another chance to shine.

We do hope to be able to hear from you again soon.
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5.0 /5
(Verified Purchase)
Reviewed on 19th Jan 2023
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Food
Service
Value
Reviewed on 19th Jan 2023 Verified Purchase
As a repeat customer - it meets the expectation and in area of service (it does exceed the expected customer services rendered) that offers responsive and friendly delivery personnel.

In general tingkat services are typically more challenging ... More for meal providers, Soul Delicacies strives to provide different meal fares every day ... recommend to try them if one is NOT expecting chinese dishes every meal
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5 Days trial (Dinner)
Favourite dish: ALL the delivered meals
First time ordering from merchant: No
Will recommend this merchant: Yes
Nora from Soul Delicacies Pte Ltd responded to this review
Responded on 27th Jan 2023 09:53 AM
Thanks for your feedback, and your support too.
4.0 /5
(Verified Purchase)
Reviewed on 27th Jan 2023
More:
Food
Service
Value
Reviewed on 27th Jan 2023 Verified Purchase
Food comes early in warmer bag but the. next day delivery man always don’t collect back, saying he is just a temp, end up many days had to hang 2, 3 warmer bags at the gate for collection. The meat portions are pathetic sometimes as seen in ... More example photo. Only a few pieces with all fats & bone. Soup only with water, no ingredients inside. Every fish dish is cheap, frozen & tasteless dory fish. For cheaper Tingkats I ordered in the past, they will even give salmon. Very expensive Tingkat, not worth the price.
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10 Days (dinner)
First time ordering from merchant: Yes
Will recommend this merchant: No
Nora from Soul Delicacies Pte Ltd responded to this review
Responded on 31st Jan 2023 11:18 AM
Dear Ms Tan,

I apologised for the unpleasant experience that you have with us. We greatly appreciate your feedback about the quality food and the logistic matters. We will use these as a stepping stone to improve our food quality and services.

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