I want to express my disappointment with the mini buffet portion for 20paxs that I experienced for company catering on 20April . On this particular occasion, I was extremely dissatisfied with the portion sizes offered in the buffet.
The serving ... Moresizes for 20paxs were significantly smaller than usual. As a result, I had to go out to other restaurants several times to get enough food to satisfy my clients & workers. Furthermore, the limited portion size did not justify the high cost of the buffet.
I hope you understand my frustration with the buffet portion size, as I believe it does not meet the usual high standards of your restaurant. As a customer, I expect better service and quality, and I hope that you will take the necessary steps to address this issue Show less
Yea! Mama Team from Yea! Mama Catering responded to this review
Responded on 3rd Aug 2023 05:49 PM
Hi Ms Kong,
We apologize for the dissatisfaction you experienced with the mini buffet portion during our catering on 20th April.
Your feedback is crucial to us, and we deeply regret falling short of your expectations. Rest assured, we take ... Morethis matter seriously, and we are already investigating the root cause to prevent such incidents in the future.
As a gesture of goodwill, we would like to offer you a special deal for your next catering order with us. Our team will personally reach out to discuss the details.
Thank you for your understanding, and we look forward to serving you better in the future. Show less
Food delivery was on time, and well packed. Food itself taste okay, satay is good, Penang Style Fried Kway Teow was rather spicy, Assorted Flavoured Swiss Roll is good too.
Yea! Mama Team from Yea! Mama Catering responded to this review
Responded on 3rd Aug 2023 05:51 PM
Hi Nichelle,
Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a satisfying experience with our food delivery service.
Ensuring timely deliveries and proper packaging is a top priority for us, ... Moreand we're glad to know that you were pleased with the punctuality and condition of your order. We're especially delighted that you enjoyed the satay and Assorted Flavored Swiss Roll. Your compliments mean a lot to our team, and we'll make sure to maintain the same level of quality and taste in all our offerings.
Your satisfaction is our utmost goal, and we look forward to serving you again soon. If there's anything specific you'd like to see on our menu or any other special preferences, please feel free to let us know. Once again, thank you for choosing our food delivery service. Your appreciation encourages us to continually improve and provide you with the best experience possible. Show less
Generally food was okay. Food was delivered on time (stipulated 530pm whilst I requested for 6-630pm, came at 610pm); nicely packed in plastic containers+carton boxes in cooler bags (thumbs up). Had half of pineapple rice and Nonya chap Chye ... Moreleftover. Curry flavoured cereal fish fillet kinda hard to bite through. Eclairs and cream puffs were well received. Show less
Favourite dish: Baked chicken with black pepper sauce
First time ordering from merchant: Yes
Will recommend this merchant: Probably
Yea! Mama Team from Yea! Mama Catering responded to this review
Responded on 17th Mar 2023 02:48 PM
Dear Ms Ash,
Thank you for taking the time to provide us with your valuable feedback. We're happy to hear that your food was delivered on time and that you were pleased with the packaging - we always aim to ensure that our food arrives in top ... Morecondition. We're sorry to hear that the curry flavored cereal fish fillet was difficult to bite through. We'll take note of your feedback and work to improve the dish in the future. We're glad to hear that the eclairs and cream puffs were well received, and we hope that you enjoyed the other dishes as well.
Once again, thank you for your feedback, and we hope to have the opportunity to serve you again soon. Show less
Delivery of the food was timely. They provided a sufficient and substantial amount, which is excellent. You won't feel the need to drink a lot of water after eating because the majority of the dishes are tasty and not overly salty. In my ... Moreperspective, only the beef was overcooked, but it was still good. Show less
Yea! Mama Team from Yea! Mama Catering responded to this review
Responded on 17th Mar 2023 02:47 PM
Dear Joann,
Thank you so much for your feedback! We're thrilled to hear that our delivery service was timely and that you found the portion size to be sufficient and substantial. We're also happy to hear that our dishes are flavorful and not ... Moreoverly salty, which is something we strive for in our cooking. We're sorry to hear that the beef was slightly overcooked, but we're glad to hear that it was still enjoyable.
We appreciate your honest feedback and hope to have the opportunity to serve you again soon! Show less
Favourite dish: Baked Tiger Prawn with Garlic Herbs Butter
First time ordering from merchant: No
Will recommend this merchant: Yes
Yea! Mama Team from Yea! Mama Catering responded to this review
Responded on 17th Mar 2023 02:45 PM
Dear Ms Hui Xian,
Thank you for choosing our catering services and for sharing your feedback with us. We're glad to hear that you enjoyed the generous portions and found the overall food quality to be good. We're sorry to hear that the sweet and ... Moresour fish didn't meet your expectations and was too hard. We appreciate your feedback and will take it into consideration as we continue to improve our offerings.
Thank you for considering us for your catering needs, and we hope to have the opportunity to serve you again. Show less
First time order, surprisingly all the foods was nice. Everyone enjoyed. Received good feedbacks from the staff and clients .The food and buffet set up was nicely presented. Food was tasty and sufficient.
Overall meet the expectation and we were ... Moresatisfied with the caterer. Show less
First time trying this caterer. Event was 12pm but food arrived only at 12:20pm. The pineapple rice is a bit soggy, baked tiger prawn and Thai style fish fillet taste average, ai yu jelly is too sweet. Nonya chap Chye, curry chicken and chicken Ngoh ... MoreHiang are good. Show less
Yea! Mama Team from Yea! Mama Catering responded to this review
Responded on 17th Mar 2023 02:31 PM
Dear Ms Soh,
Thank you for choosing our catering services and for sharing your experience with us. We apologize for the delay in delivery, and we're glad to hear that you enjoyed some of the dishes, including the Nonya Chap Chye, Curry Chicken, ... Moreand Chicken Ngoh Hiang.
We're sorry to hear that the Pineapple Rice was a bit soggy and that the Baked Tiger Prawn, Thai Style Fish Fillet, and Ai Yu jelly didn't meet your expectations. We appreciate your feedback and will take it into consideration as we continue to improve our offerings.
Thank you for considering us for your catering needs, and we hope to have the opportunity to serve you again. Show less
Yea! Mama Team from Yea! Mama Catering responded to this review
Responded on 17th Mar 2023 02:20 PM
Hi Ms Bijiao,
Thank you for choosing our catering services and for sharing your positive experience with us. We're thrilled to hear that your colleagues enjoyed the food and our cakes. We appreciate your recommendation to your friends and family, ... Moreand we look forward to the opportunity to serve them in the future.
Thank you for your feedback and for choosing our catering services. We hope to have the pleasure of serving you again soon. Show less
Ordered for 16pax and was enough for 20. Food was tasty, esp the chicken with mango salsa and fried kway teow. The drink was a tad too sweet for our taste, and the fish was too hard. Will order again from them.
Favourite dish: Crispy breaded chicken with mango salsa
First time ordering from merchant: Yes
Will recommend this merchant: Yes
Yea! Mama Team from Yea! Mama Catering responded to this review
Responded on 17th Mar 2023 02:15 PM
Dear Ms Tay,
Thank you for choosing our catering services and for sharing your positive experience with us. We're thrilled to hear that the food was tasty, especially the chicken with mango salsa and fried kway teow. We apologize that the drink ... Morewas too sweet for your taste and that the fish was too hard. We appreciate your feedback and will take it into consideration as we strive to improve our offerings.
Thank you for considering us for your next catering order. We look forward to the opportunity to serve you again. Show less
Yea! Mama Team from Yea! Mama Catering responded to this review
Responded on 17th Mar 2023 02:14 PM
Dear Ms Soon,
Thank you for choosing our catering services and for sharing your positive experience with us. We're thrilled to hear that your food delivery arrived on time and that our delivery man provided clear instructions on how to prep the ... Morefood. We pride ourselves on providing friendly and helpful service, and we're glad to hear that we delivered on this promise.
Thank you for your feedback and for choosing our catering services. We look forward to the opportunity to serve you again. Show less