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"Food very good but Services needs improvement."

Name: WORD. Events and Catering Tingkat Meal (5 Days)
Brand: WORD. Events and Catering

Review of WORD. Events and Catering by Mr Adam Gomes

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Latest Request for Quotations

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5.0 /5

(Verified Purchase)

Reviewed on 23rd Mar 2021

More:

Food

Service

Value

Mr Adam Gomes
Tingkat
Woodlands Crescent
4th Mar 2021
2 Pax

Food very good but Services needs improvement.

Reviewed on 23rd Mar 2021 Verified Purchase

Food Quality : Very good
Food Quantity : Very good
Delivery : Mostly On-Time

Some concerns are responds to WhatsApp msg very slow.

Big issue with issuing invoices.
I have requested many times, but they take very long to reply and don't ... More seem to care or understand why a customer may need the original invoice. Other caterer issue invoices immediately after payment.

Isn't it frustrating ?

My feedback for this caterer is that other departments are providing very good service so don't spoil the company's professional image just because of administrative/operational hiccups.
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