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"Disappointing Dining Experience"

Review of The Caterers by Mr CHIN KAK HAU

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2.0 /5
(Verified Purchase)
Reviewed on 21st Feb 2024
More:
Food
Service
Value
  • Mr CHIN KAK HAU
  • Corporate/Company Event
  • Serangoon North Avenue 4
  • 20th Feb 2024
  • 270 Pax
Reviewed on 21st Feb 2024 Verified Purchase
The food is average, the curry chicken is too spicy, the curry potato is a bit hard, and the shrimp is not portioned enough, it was not enough for the people behind, and the dessert is too sweet.
The worst thing happened was that the delivery ... More driver was late for more than half an hour, and the company phone couldn't be reached. Only the staff's phone could get through.
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(FL Exclusive) Jade Auspicious
provided by The Caterers
Favourite dish: Japanese Ebi Prawn w Wasabi Dip foodline
First time ordering from merchant: Yes
Will recommend this merchant: No
Nabila Abdullah from The Caterers responded to this review
Responded on 12th Mar 2024 12:52 PM
Hi, we received your feedback and are very sorry that you’d encounter such experience.
We take your comment seriously and had informed our operation team of the incidents.
On our part, we are constantly improving our processes in order to ... More better serve our customers.
We thank you for your kind understanding and hope you can give us a chance again, however, no obligations and you have every right.

Best regards,
Sales Team of
The Caterers Pte Ltd
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FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.8/ 5 Last 6 months
Most favourite dish: Teriyaki Chickrn
93 reviews in total by past customers
A customer just ordered for 25 pax for 17th Nov, 11:30AM
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