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"Many areas for improvement"

Review of Robert Catering Services by Mr Calvin Kwa

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3.0 /5
(Verified Purchase)
Reviewed on 27th Aug 2024
More:
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Service
Value
  • Mr Calvin Kwa
  • Dinner TingKat
  • Bukit Batok West Avenue 6
  • 29th Jul 2024
  • 2 Pax
Many areas for improvement
Reviewed on 27th Aug 2024 Verified Purchase
Admin side can be better managed as my request to skip meals on certain dates, the dinner still deliver on that very day. On one occasion, the dinner didn't arrive, but that day supposed to have my dinner. Very confusing management for skip meals ... More process. Food tasted salty on many occasions and received charred egg dish on one occasion. Although complained was well received but the management promised to compensate one dish for the incident did not take place. In view that my order request no spicy and seafood, I have received numerous "happy meal" as a substitute. Not sure why this kind of standard this caterer is trying to show. The comms channel with the caterer can be better improve too.
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First time ordering from merchant: No
Will recommend this merchant: No

FoodLine Authentic Review

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Review Summary

Customer rating: 4.6/ 5 Last 6 months
Most favourite dish: Curry Chicken
1082 reviews in total by past customers
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A customer just ordered for 30 pax for 26th Jan, 6:00PM
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