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"Good Thai Food and great service!"

Review of Jai Thai by Mr Jeffrey Lim

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4.0 /5
(Verified Purchase)
Reviewed on 23rd Dec 2024
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Reviewed on 23rd Dec 2024 Verified Purchase
Have used Jai Thai a few times before - always liked their food. The green curry, red ruby and fish cake were very nice as usual. There was more than enough food for everyone. The lime juice was also nice and flavourful - not diluted as some ... More caterers tend to do.

However, the chicken with cashew nuts was a bit disappointing as the chicken was deep fried in batter - not quite what I expected, and there were not that much cashew nuts. Also the salted fish fried rice either did not have enough salt fish, or the salt fish was not salty enough. Tasted like normal rice that was lightly fried.

I liked that they brought a big dustbin and when they cleared the setup, they took away the dustbin along with the rubbish in it.
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Catering DIY Menu B @$18.90/pax
provided by Jai Thai
Favourite dish: Setup was prompt and timely, not too early and just in time, and nicely displayed.
First time ordering from merchant: No
Will recommend this merchant: Yes
Happy from Jai Thai responded to this review
Responded on 25th Dec 2024 10:36 AM
Dear Mr. Lim,

Thank you so much for your continued support and for taking the time to share your feedback with us. We’re happy to hear that you enjoyed our green curry, red ruby, and fish cakes, as well as the lime juice. Knowing that these ... More items met your expectations makes us very happy.

We truly appreciate your honesty about the chicken with cashew nuts and the salted fish fried rice. We’ll review this with our kitchen team to see how we can improve on it. For your future orders, please feel free to let us know if you prefer the chicken without batter and a strong punch for the slated fish fried rice. We will be happy to customise it to your preference.

We’re glad to know that the setup and cleanup process, including the dustbin service, made things more convenient for you. Providing a seamless experience for our customers is just as important to us as the food we serve.

Thank you again for your valuable feedback—it helps us grow and improve. We hope to have the opportunity to serve you again soon and make your experience even better.

Warm regards,
Happy
Jai Thai Catering Team
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FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.5/ 5 Last 6 months
Most favourite dish: Deep Fried Pandan Chicken
36 reviews in total by past customers
A customer just ordered for 15 pax for 1st Mar, 10:30AM
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