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"Needs to improve on liaising for communication"

Review of Xin Yi Pin Catering Pte Ltd by Mr Yeo Kai Xiang

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Reviewed on 25th Jan 2023
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Reviewed on 25th Jan 2023 Verified Purchase
Food tastes above average but portion is slightly lesser than what we would expect. Hence, we would recommend getting the exact number of pax or more if you are looking to host big eaters! Vegetables and curry were slightly sourish but overall taste ... More was good. Slight hiccup with the delivery time as we have placed an order for 12pm yet there was nobody to pick up the hotline even by 12.45pm. Managed to get to the in charge and found out that the delivery time in their system was 12.30pm - 1.30pm which the change was not communicated to us. Food only arrived at 1pm. This has caused a huge distress to us as all of our guests have arrived and are waiting for the food, especially since it was our first time hosting them and this is during the festive season. Hope this can be improved in future.
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Golden Prosperity Set @$298/set (with options of Yu Sheng and Platter) 2 sets
provided by Xin Yi Pin Catering Pte Ltd
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.7/ 5 Last 6 months
Most favourite dish: Curry Chicken
1895 reviews in total by past customers
A customer just ordered for 20 pax for 8th Dec, 6:00PM
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