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"Unprofessional with rude attitude"

Review of Xin Yi Pin Catering Pte Ltd by Ms Candice Li

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Latest Request for Quotations

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2.0 /5
(Verified Purchase)
Reviewed on 2nd Oct 2024
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Reviewed on 2nd Oct 2024 Verified Purchase
Do not rely on them for special dietary meals. Paid for vegetarian bentos in addition to the buffet for my guests which the Driver initially lied that he forgot to bring it along. When I requested for him to go get it from the factory, he rudely ... More said by the time he returns, it will be the end of the event. And insisted he will get a refund for us. It does not take 3.5hrs to travel from Tampines to Woodlands, back to Tampines right? When insisted, he said the kitchen did not prepare and that was it. There was nothing he can do and we have to accept the refund. The attitude and tone was extremely unprofessional.

When we decided we had to go out to buy the vegetarian meal for our 2 guests, the driver rudely said, if you want me to go buy the 2 meals, I will go. Is that what you want?? We did not want to argue further and got him to go get it as our guests were arriving and upon return, he told us to REMEMBER to put in a good word for him that he WENT OUT to buy the 2 meals and that he has to be reimbursed.

This experience completely ruined our mood for the event and will not recommend this caterer especially if you have special dietary preferences.
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Emperor Buffet @ $15.90/pax
provided by Xin Yi Pin Catering Pte Ltd
First time ordering from merchant: Yes
Will recommend this merchant: No

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.7/ 5 Last 6 months
Most favourite dish: Curry Chicken
1898 reviews in total by past customers
A customer just ordered for 13th Dec, 12:00PM
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