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"Caterer should not amend customer's order & must inform."

Name: New Cakes
Brand: Oven Bakery

Review of Oven Bakery by Ms Florence Foo

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Latest Orders

Cakes Menu

for 27th Jan

1 min ago

Mini Buffet @ $12.00 / Pax

20 pax for 2nd Feb

1 min ago

Fortune Party Set (8-10 pax)

1 pax for 30th Jan

9 mins ago

Golden Moment Buffet @$13.80/pax

50 pax for 9th Feb

42 mins ago

Divine Mini Set Menu (8 Pax) 富贵吉乐 (8位用) (w/Yee Sang)

1 pax for 23rd Jan

43 mins ago

Fortune Party Set A 金蛇贺岁

1 pax for 29th Jan

1 hour ago

Super Value High Tea Buffet 7+1 Courses @ $9.80+

135 pax for 2nd Feb

1 hour ago

Cake and Pastries Menus

for 22nd Jan

1 hour ago

20 Days Dinner Tingkat Package (Weekdays Only)

2 pax for 22nd Jan

1 hour ago

Wealth And Prestige Menu @$15.90/pax

30 pax for 3rd Feb

1 hour ago

International Value Buffet Menu (A) @$14.90/pax

30 pax for 24th Jan

1 hour ago

Treasure Set @$25.80/pax

20 pax for 30th Jan

1 hour ago

CNY Mini Buffet Set B

20 pax for 30th Jan

1 hour ago

Spring Signature Mini @39.88/pax

10 pax for 30th Jan

1 hour ago

Mini Deluxe Buffet A @ $13.90/pax

20 pax for 9th Feb

1 hour ago

International Value Buffet Menu (B) @$16.90/pax

40 pax for 16th Feb

2 hours ago

CNY Party Set @$338.80/set (w/Yu Sheng, Platter)

1 pax for 29th Jan

2 hours ago

Buffet Menu S$13 Per Pax

CNY Mini Buffet Takeaway Menu A @$188/set (5pax) (w/Platter)

1 pax for 30th Jan

2 hours ago

CNY Mini Party Set B @ $28.80/pax

15 pax for 29th Jan

a few hours ago

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Latest Request for Quotations

Client	Event
Corporate	Bento lunch for 100 guests on 22 Feb 2025
Corporate	Full buffet for 35 guests on 08 Feb 2025
Corporate	Teabreak mini buffet for 20 guests on 12 Mar 2025

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2.0 /5

(Verified Purchase)

Reviewed on 10th Sep 2024

More:

Food

Service

Value

Ms Florence Foo
Birthday
Tao Ching Road
8th Sep 2024

Caterer should not amend customer's order & must inform.

Reviewed on 10th Sep 2024 Verified Purchase

Very disappointed that they sent me the wrong cake and my order is Raspberry Earl Grey , square shape with chocolate toppings

New Cakes
provided by Oven Bakery

First time ordering from merchant: No

Will recommend this merchant: No

Ivis from Oven Bakery responded to this review

Responded on 11th Sep 2024 11:20 PM

Thank you for your feedback. We sincerely apologize for the inconvenience caused by the incorrect shape of your cake. We take full responsibility for this mistake and are committed to making it right. Your feedback is invaluable to us, and we will ... More use it to improve our service and ensure this does not happen again. We hope to have the opportunity to serve you better in the future. Thank you!
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