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"Not worth the value when compared with other caterers ordere"

Name: $5 Bento Set Menu
Brand: QQ Catering

Review of QQ Catering by Ms Ivy Ho

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4.0 /5

(Verified Purchase)

Reviewed on 2nd Nov 2021

More:

Food

Service

Value

Ms Ivy Ho
Corporate/Company Event
College Road
1st Nov 2021

Not worth the value when compared with other caterers ordere

Reviewed on 2nd Nov 2021 Verified Purchase

The food is very cold when arrived. Portion difference in the distribution of ingredients n rice in each packet. The rice is very cold as if prepared a day ahead.

$5 Bento Set Menu
provided by QQ Catering

Favourite dish: Nil

First time ordering from merchant: Yes

Will recommend this merchant: Not too sure

Alicia from QQ Catering responded to this review

Responded on 3rd Nov 2021 10:24 AM

Dear Ivy,

Greetings from QQ Catering!

Thank you for your feedback. We would like to sincerely apology for the disappointment you have experience.

Regarding the quality of food issue, we will bring this issue up in our management meeting ... More and discuss on how we can improve in this sector.

We assure you that your feedback will give us an opportunity to remedy any existing problem and help to improve our service.

I hope you find the rest of the service well except for this issue.

Thank you and have a great day!
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