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"Delivery timing too early and food was disappointing"

Review of Hewtop Catering Pte Ltd by Ms Janet Tan

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(Verified Purchase)
Reviewed on 12th Oct 2021
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JT
Delivery timing too early and food was disappointing
Reviewed on 12th Oct 2021 Verified Purchase
We ordered from Hewtop Catering. The Tingkat was delivered to our place at 3pm. This is way too early for dinner as we return late from work most times. We feedback to the company and they allowed refund for the balance.

We find the dinner on ... More the first day of delivery not satisfactory. The Rendang chicken on the menu was replaced by Soya Sauce chicken. This dish did not look and taste fresh, as if it was not cooked on the same day. The minced chicken with preserved vegetables was disappointing. There was no preserved vegetables but frozen mixed instead. The worst dish was the ladyfingers. The vegetables was so old that it was so tough to chew.

We are however pleased with the customer services of FoodLine Sales. Thank you Ai Ying.
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Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
provided by Hewtop Catering Pte Ltd
First time ordering from merchant: Yes
Will recommend this merchant: No

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 Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.5/ 5 Last 6 months
Most favourite dish: Soup
7130 reviews in total by past customers
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A customer just ordered for 20 pax for 23rd Nov, 5:00PM
(Ordered 12 mins ago)
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