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"NEVER AGAIN"

Review of East West Fusion by Ms Jenny Chua

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2.0 /5
(Verified Purchase)
Reviewed on 31st Jan 2022
More:
Food
Service
Value
  • Ms Jenny Chua
  • Weekday lunch for my aunt.
  • Jurong West Street 42
  • 24th Jan 2022
  • 1 Pax
Reviewed on 31st Jan 2022 Verified Purchase
NEVER AGAIN.

1. Brown rice was never given, even though I stated my requests more than twice and was given an 'ok' as a reply. My aunt is DIABETIC, and she had no choice but to have white rice FOR ALL 5 WEEKDAY LUNCHES. I wanted to complain at ... More the 3rd consecutive day of her eating white rice, but gave up since the request fell on deaf ears. I ordered additional suitable food via food panda instead.
This is a waste of time and resources.

2. Food got from bad to worse towards the end of the week. Look at the photos and you will know. How is this worth nearly $12 per meal?

3. At the very least, food wasn't overly salty, but the caterer needs to heed more care for special requests and manage expectations if NOTHING will be done. Don't overpromise and under deliver.

4. I've ordered from them while I was staying in woodlands, and things were not like that. But now, I'm never going to order from them again. My aunt lost 2kg in a week just because the main carbs were not suitable. She is serving quarantine and cannot head out for food at all. Am very disappointed.
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5 Days Lunch Tingkat Package (Weekdays Only)
provided by East West Fusion
Favourite dish: N
First time ordering from merchant: No
Will recommend this merchant: No

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.5/ 5 Last 6 months
Most favourite dish: Curry Chicken
1816 reviews in total by past customers
A customer just ordered for 60 pax for 1st Mar, 8:00AM
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