Name: Indian Bento Set Menus for Catering
Brand: Taste of India Restaurant

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1.0 /5

(Verified Purchase)

Reviewed on 29th Sep 2024

More:

Food

Service

Value

Ms Smitha Prabhakaran
Birthday
Sentosa Gateway
28th Sep 2024

Do not order from this vendor

Reviewed on 29th Sep 2024 Verified Purchase

I placed the order way in advance , owner asked for a full amount payment which I promptly made. Emphasised that I need food delivered by 5pm right after payment was made. He agreed but on the day of event at 5.30 pm food was still not delivered, ... More called him and he said food will be leaving now from the restaurant!! Absolutely unacceptable and yet unapologetic response. I only received food close to 7pm and had to seek other alternative via grab food thanks to this useless restaurant. Mutton was not well cooked and had more onions slices than meat slices , food portion was pathetic and the chicken was nothing great! Will never order Indian food again thanks to this extremely bad service!!
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Indian Bento Set Menus for Catering
provided by Taste of India Restaurant

Favourite dish: None

First time ordering from merchant: Yes

Will recommend this merchant: No

Chidambaram from Taste of India Restaurant responded to this review

Responded on 30th Sep 2024 02:02 AM

The food was bit delayed as kitchen was very busy with catering orders and this was communicated to customer and the food reached at the destination mentioned by customer by 5.45 pm but the address mentioned by the customer led to Michael & Ora ... More Hotel in maps as Customer did not mention the Hotel Name when the booking was made so it was wrong hotel and the correct hotel name - Equarius Hotel was given by the customer upon reaching the 1st hotel location and driving around Sentosa is not easy so driver parked at the 1st hotel and walk and delivered by 6.30 pm to the second hotel after checking and waiting at the 1st hotel location.

Next time when booking is made please also mention the Hotel / Building name also instead of address only.
Anyways, we apologize for any inconvenience caused. Thanks.
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